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Forum Discussion
filzip77
Jul 13, 2012Aspirant
[Duo v2] bad sectors because the two disks are different
Hello, When I bought my ReadyNas Duo v2, only 1 hard-disk was included. A few weeks later, I decided to buy a second disk but the same disk was not available anymore. I then chose an hard-disk wit...
PapaBear1
Jul 13, 2012Apprentice
filzip77 - part of the RMA process with Seagate is to run the long test under SeaTools. If the drive fails, it will return a code. That code indicates what the problem is to Seagate. If you send a disk back that has not failed the SeaTools test or shown other signs of failure (other than increasing reallocated sectors) they will return it to you. I have RMA'd several drives to Seagate over the past 5 years that have come out of a ReadyNAS, and all have been replaced by a refurbished drive within a week of them receiving it.
If you verify that there are that many reallocated sectors on the drive, I would work with Seagate technical support to get a replacement.
If you verify that there are that many reallocated sectors on the drive, I would work with Seagate technical support to get a replacement.
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