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jobinmath's avatar
jobinmath
Follower
Aug 07, 2024

factory reset RN3138

Not able to password reset or not able to do factory reset in RN 3138. It says that the password recovery has not been set on this device. Due to security reasons, the password recovery is not availa...
StephenB's avatar
StephenB
Guru - Experienced User
Aug 08, 2024
jobinmath wrote:

Not able to password reset or not able to do factory reset in RN 3138. It says that the password recovery has not been set on this device. Due to security reasons, the password recovery is not available.

Do an OS reinstall from the boot menu.  Instructions are on pages 45-46 here:

Be careful not to do the factory default, as that will destroy your data.

 

The OS reinstall will

  1. reset the admin password back to password
  2. reset the network interface to use DHCP with no bonding
  3. disable volume quota (which can be re-enabled after you regain access from the volume settings wheel)

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