NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Fan Failure on ReadyNas Ultra6
Hello, I have 2 Netgear ReadyNAS storage units today I recieved an email telling me that the Fan2 in the device is failing with low RPM I called the store I purchase this device and they told me bec...
Hi, Thanks for the fast reply. I did what your recommending and I have already backed up all my files it's 6 bay 12 tera-bytes
in size. When I checked status it shows the current state of all HD within normal temp ranges no noise is heard and Fan one
is displayed under the status I recalibrated it. But the system is not showing system Fan2 at all. The firmware is the last one
released for this model as Netgear is no longer supporting it.
| Name: | RAIDiator-x86 |
| Version: | 4.2.30 | |
| Date: | Fri Aug 19 16:25:23 2016 | |
| Size: | 54 MB |
Here is the status of all the drives:
 | Disk 1 | WDC WD2002FAEX-007BA0 1863 GB , 35 C / 95 F , Write-cache ON |
| OK | |||
| Disk 2 | WDC WD20EFRX-68EUZN0 1863 GB , 31 C / 87 F , Write-cache ON |
| OK | |||
| Disk 3 | WDC WD20EADS-00S2B0 1863 GB , 36 C / 96 F , Write-cache ON |
| OK | |||
| Disk 4 | WDC WD20EADS-00S2B0 1863 GB , 39 C / 102 F , Write-cache ON |
| OK | |||
| Disk 5 | WDC WD2001FASS-00U0B0 1863 GB , 43 C / 109 F , Write-cache ON |
| OK | |||
| Disk 6 | WDC WD2001FASS-00U0B0 1863 GB , 42 C / 107 F , Write-cache ON |
| OK | |||
| Fan SYS1 | 898 RPM |
| OK | ||||
| Temp CPU | 50 C / 122 F [Normal 0-65 C / 32-149 F] | OK | |
| Temp SYS | 29 C / 84 F [Normal 0-60 C / 32-140 F] | OK | |
| UPS 1 | CPS CP1500PFCLCD, Battery charge: 12%, 69 minutes | OK |
Here is the log reference to the failure of the Fan2 the system is set up to email me for disk failures/temp exceeding normal ranges.
| Fri Mar 3 17:43:47 MST 2017 | Fan will be recalibrated over the next few minutes. |
| Thu Mar 2 16:24:31 MST 2017 | System is up. |
 | Thu Mar 2 13:48:25 MST 2017 | Fan 2 has failed (SYS1 393 rpm). |
| Thu Mar 2 13:48:07 MST 2017 | System is up. |
| Thu Mar 2 08:32:13 MST 2017 | Fan 2 has failed (SYS1 423 rpm). |
| Mon Feb 27 23:42:28 MST 2017 | System is up. |
| Sat Feb 25 18:04:58 MST 2017 | System is up. |
| Sat Feb 25 00:07:42 MST 2017 | The on-line filesystem consistency check completed without errors for Volume C. |
| Sat Feb 25 00:00:03 MST 2017 | The on-line filesystem consistency check has started for Volume C. |
| Sun Feb 19 08:10:50 MST 2017 | RAID scrubbing finished on volume C. |
| Sun Feb 19 00:00:16 MST 2017 | RAID scrubbing started on volume C. |
| Sat Feb 18 14:54:22 MST 2017 | System is up. |
| Sat Feb 18 14:48:07 MST 2017 | System is up. |
| Sat Feb 18 11:24:24 MST 2017 | System is up. |
| Sat Feb 18 00:07:25 MST 2017 | The on-line filesystem consistency check completed without errors for Volume C. |
| Sat Feb 18 00:00:03 MST 2017 | The on-line filesystem consistency check has started for Volume C. |
| Fri Feb 17 18:23:59 MST 2017 | System is up. |
| Fri Feb 17 17:06:26 MST 2017 | System is up. |
| Fri Feb 17 00:57:14 MST 2017 | The default backup button job copies the contents of the [backup] share to the USB hard drive directly attached to the front of the NAS. Please attach a USB hard drive directly to the front USB port before pressing the backup button. |
|
I suspect the Fan is just broken and needs to be replaced however I need to know the type of fan and where I can get it. I have another Netgear NAS a 4 bay one used for backup of data. The Ultra 6 is a working drive getting used ever day.
Thanks again for replying
Utelme
Hello utelme,
Does this not have warranty anymore? Maybe you can check with support team.
Regards,
They have D/C this model so I suspect it's out of warrenty. I have owned it for about 5 years. Actually to tell you the truth I have less trouble with the Ultra6 than with my Netgear NAS 4 bay model that loves to hang and drop shares off the desktop. It's working fine right now but Fan2 which is the smaller fan is not working. I would like to get the fan but (Memory Express) who was the retail outlet I purchased it from, will not accept it saying they can't get the parts from Netgear. Suprised when he told me since they still sell Netgear products and NAS models. Changing out a fan is not that difficult but where can NAS owners go to get simple parts like a defective Fans. Surely the fan or one like it is in production.
utelme wrote:
They have D/C this model so I suspect it's out of warrenty. I have owned it for about 5 years.
Warranty can/does extend past the D/C date - Netgear can't change the warranty terms after sale. But the original warranty was three years, so it is in fact expired.
utelme wrote:
Changing out a fan is not that difficult but where can NAS owners go to get simple parts like a defective Fans. Surely the fan or one like it is in production.
I agree that is annoying (both for fans and PSUs). Getting replacement disk trays is another common thing that's hard to do.
Unfortunately I don't have a compatible recommendation - perhaps Sandshark does.
Actually, I haven't cracked the case on my Ultra6 to even look at the fans. It's likely a pretty standard 4-pin PWM fan. I've replaced CPU fans on two Pro6's, and they are a slimline one, but still pretty easy to find.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
