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Forum Discussion
file copy to external drive problems
Hi I am Having problems copying files and folder from my RN102 to an external drive. I can see and access all my files throiugh the admin page and some folders were as simple as doing a copy , (From ...
Hi,
Thanks for responding.
When I am in the admin page, I tried to do a copy, using the right click copy from the drop down menu, I dont seem to be able to paste into the directory of an external drive. Although in some of the folders I was able to do this easily.
When i try to access some of the folders from the network in win 10 file explorer I get a win security "Enter Network credentials" window. I am not sure what they are asking for. I am the administrator of the NAS, and am able to login to admin page and see files and folders. I have tried a number of user/ password combos unsuccessfuly. Even though I am the only user and created these folders..
I attempted to do a drag and drop from admin browse panel to external drive but it wont allow it and i get a "use download to retrieve this file". I tried this but it download did not start.
When looking at the user manual I have to admit user knowledge deficiancy, I gues at my age i need more of a "see spot run" version insted of a "dr. Suess"
Any help is greatly appreciated.
D
In Windows Explorer, you can just use the same credentials as you use for the GUI -- user name admin and your admin password. Since admin has full access, you should be able to copy anything you need to. Personally, I choose to use another account I created when accessing via Windows, but that's more from habit (in general, using admin credentials for non-admin tasks has a greater potential to create problems) than anything specific I'm avoiding on the NAS.
Hi,
Thanks again for responding.When i try to access a folder i get an error window saying it,
".. is not accessable. you by the same user using more than one user name are not allowed. Disconnect allprevious connections to the server or shared resource and try again might not have permission to use this network resource. Contact the administartor of this server to find out if you have access permissions.
Multiple connections to a server or shared resource by the same user using more than one user name is not allowed. Disconnect all previous connections to the server or shared resource and try again."So I am trying to understand what it is saying. Now Idid have two laptops trying to use the server for this project. but I removed one and still got the error. I was wondering if i enabled annonymous for all shares if that would help?
Thanks
D
DC423 wrote:
".. is not accessable. you by the same user using more than one user name are not allowed. Disconnect allprevious connections to the server or shared resource and try again might not have permission to use this network resource.This means there is another SMB session from the same PC that is open to the NAS.
Try this:
Run CMD on the PC (enter CMD in the windows search bar) and then enter
net use * /delete /y net use t: \\nas-ip-address\sharename /user:admin nas-admin-password
using the real IP address, a real sharename, and admin password.
Be careful on the typing (both spaces and the two different slash directions).
The first command closes any open SMB sessions. The second attempts to mount the share as drive letter T using the NAS admin credentials.
If this works, you need to enter a NAS credential for the NAS hostname and IP address in the windows credential manager. As Sandshark said, this can be the NAS admin account. Or you can create a new NAS user account, and use it's credentials.
Thanks,
Before I try that...
Is there a way I can determine where the 2nd smb session is coming from? And here is another question. Since I am able to access certain folders and move files from windows explorer network (NAS) drive to my deskstop with a simple copy and paste.In particular from the original folder set that is default in the NAS system (Music ,pictures etc) why would i not be able to do the same from some of the folders that were created later on? ( as i look at all the settings they seem to be identical so I must be missing something)
Sorry and yet one more question. Could I copy and paste from one share to another within the admin page and then extract them from windows file explorer as explained above.
D
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