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Forum Discussion

swehjo's avatar
swehjo
Guide
Apr 17, 2014

First NV+ dies and now "SATA reset"

Hi there,
A couple of days ago my Readynas just stopped working. Off-button didn't work so I had to disconnect the power. Came up again and I did a resync etc. All fine I thought. Today I got the error message:

"A SATA reset has been performed[...]"

Can you help me sort out what is going on with the NAS?

4 Replies

  • And now it went down again, requiring me to disconnect the power in order to re-boot.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Probably one or more of your disks is bad. Can you check them using SeaTools?
  • Mdgm, thanks for your response!
    Isn't it possible to see that in any of the logs - which I do not understand or find my way in ;)??

    Any link on where to find Seatools and how to use it in the "ReadyNAS context"?
  • Well, the tool was easy to find as I understood it, I however need to buy an USB HDD dock to put the drives in and test them separately.

    But before that, is there any logg to have a look at? The Smart+ information doesn't show me (with very limited knowledge) any obvious error on the disks. Previously I have received error on the disks in the Frontviews Status-Loggs windows (where after I have changed the affected disk) but in this case there is nothing there except the "SATA reset"

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