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Forum Discussion
Hard drive failure issue... Case # 21655682
I have ReadyNAS NV+ v2.
Since the start I had four 2TB hard drives and all was good. Recently the system indicated HDD1 failure. I removed & reinstalled the same drive. System rebuilt the data. Few days later same failure on the same drive.
I went out and bought a brand new HDD, replaced it, system rebuilt the data. 4 days later ReadyNAS is indicating HDD1 failure..
What is going on??? I highly doubt that a brand new HDD can fail so quickly. 1st drive was WD Caviar-Green, replacement drive is Seagate Barracuda.
How can I check what exactly failed. The drive is obviously still functional, perhaps the system is reading some parameter (temperature, spin up time, etc...)
Thank you,
Boris.
Since the start I had four 2TB hard drives and all was good. Recently the system indicated HDD1 failure. I removed & reinstalled the same drive. System rebuilt the data. Few days later same failure on the same drive.
I went out and bought a brand new HDD, replaced it, system rebuilt the data. 4 days later ReadyNAS is indicating HDD1 failure..
What is going on??? I highly doubt that a brand new HDD can fail so quickly. 1st drive was WD Caviar-Green, replacement drive is Seagate Barracuda.
How can I check what exactly failed. The drive is obviously still functional, perhaps the system is reading some parameter (temperature, spin up time, etc...)
Thank you,
Boris.
5 Replies
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- Can you hook up the drives to an internal SATA port in your PC? Check the SeaGate drive using SeaTools and the Western Digital drive using WD LifeGuard Diagnostics. Both of these can be found on the Ultimate Boot CD.
- I ran the quick test on the WD drive, no issues found.
The utility shows SMART Status as "Not Available"
Is there a way to find out what caused the ReadyNAS to think that the drive was bad?
Got SMART data using "SpeedFan" application, here is a link to the results:
http://www.hddstatus.com/hdrepshowreport.php?ReportCode=7288417&ReportVerification=FA7A6FD3 - Have you opened a support request at support.netgear.com? If so, please add the ticket number to the title of the thread.
- Submitted a support ticket: Case # 21655682
How does that help in the scope of this forum?
It allows netgear support to correlate your case information with this thread.borisw37 wrote: Submitted a support ticket: Case # 21655682
How does that help in the scope of this forum?
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