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Forum Discussion
Help! Have I lost everything? Volume data health changed from degraded to dead
I don't normally post on forums but i'm literally close to throwing up right now. Whilst I have most data backed up the thought of losing so much is scaring me a lot. My drives are using X-RAID ...
The best option is to contact Netgear paid support via my.netgear.com.
The OS partition being nearly full might contribute to the problem, not sure.
- I attached all the drives to my pc and reclaime was able to find the array and I see all the data as a 16.7gb drive. Of course I have no ultimate license so no way to restore this (and equally nowhere to copy it to either!)
This gives me hope I could at least get the data back as all the drives clearly still work but it also makes me think that surely with some commands via putty this might be possible to rebuild??- That should have said 16.7TB of course!
googlyidiot wrote:
This gives me hope I could at least get the data back as all the drives clearly still work but it also makes me think that surely with some commands via putty this might be possible to rebuild??It's not clear whether your boot problem is a corrupted OS partition or a corrupted data volume. While I do have some theoretical knowledge of btrfs repair, I don't have practical experience (and Netgear has tools that can rebuild the OS partition). So I don't think I can give you much advice about putty, other than to look into tech support mode. There's another active thread on that here, where I did provide a couple of commands.
One question for you is how much you care about the data? If you don't have the skills, then the possibility of doing more damage by attempting to repair the volume yourself is high.
If you have no place to offload the data, then you could use paid netgear support - they normally restore the data in place. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
googlyidiot wrote:
(and equally nowhere to copy it to either!)Which of course is what led to the dilemma in the first place. RAID isn't enough to keep your data safe. If it is important to preserve it, you should invest in a backup plan after you get it back. USB disks are one approach that many folks use - two 10 TB USB drives would cost less than $400. You could also look into cloud backup.
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