NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Helpdesk-Kerry's avatar
Feb 04, 2016
Solved

How do I interface with my RND4000?

I am a replacement IT here. I have almost no notes to work from and I have never used a NAS.

How do I interface with my RND4000? I tried putting the IP in a web browser and get "Unable to connect".

I believe that the NAS is supposed to be "hosted" on one of my servers. How do I determine what the server is?

  • JennC's avatar
    JennC
    Feb 04, 2016

    Hello Helpdesk-Kerry,

     

    Then it should be accessible. Maybe, try another computer if after reboot it doesn't still open?

     

    Regards,

     

7 Replies

Replies have been turned off for this discussion
  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello Helpdesk-Kerry,

     

    Welcome to the community!

     

    It needs to have disk/s in order to work, the OS and data are stored to the disk/s.

     

    You may need to use RAIDar first to see its current status, if it obtained a valid IP address from the network and detected the disks you have inserted. It will also show the current firmware version. If the FW version starts with 4.1.x, this means it is a ReadyNAS NV+v1, if it starts with 5.3.x, it is a ReadyNAS NV+v2.

     

    Here are the manuals:

     

    ReadyNAS NV+v1 software manual

    ReadyNAS NV+v2 software manual

     

    Regards,

    • Thanks Jen,

       

      The NAS is already in use when I took the job.

      I just wanted to examine how much free space there is or check the health if that's an option. Can't do that from windows explorer - that just shows me the files and folders.

      I am downloading RAIDar to see what that gives me. It looks like maybe I need to find out what server has RAIDiator installed on it.

      • Helpdesk-Kerry's avatar
        Helpdesk-Kerry
        Aspirant

        I ran the RAIDar software and discovered the NAS to be a ReadyNAS NV+v1 in good health with 4 drives and green checkmarks. Thank you for that

        The Admin Page button launches a web page that is still unable to connect...

        The other NAS box (ReadyNAS 316) also shows up and the Admin Page button gets me in to that one.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More