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Forum Discussion

TT_DE's avatar
TT_DE
Luminary
May 29, 2019
Solved

How to insert a pic in the post ?

How could I insert pics in the post ?

The pic icon is missing to insert pics.

  • Good afternoon TT_DE , schumaku  & StephenB ,

     

    I've tested this internally with a non-NETGEAR account and was able to replicate the "Photos" icon disappeared from the rich text editor tools. I believe this may be the result of some adjustments we've made to the community in an effort to combat spam. I have made another adjustment and need your assistance to confirm if the "Photos" option is now available in the editor tools.

     

    TT_DE & schumaku , Can you please try again and let me know?

     

    Many thanks! 

    ChristineT

6 Replies

  • Seems to be departed for some unknown reasons (some odd errors in the browser console, potentially related). Nagging with Netgear in the backchannel for several days already. Might be "location" specific, as we see that users from some areas seem to be able to post with in-line images.

     

    ChristineT  any update?

    • StephenB's avatar
      StephenB
      Guru

      schumaku wrote:

      Seems to be departed for some unknown reasons (some odd errors in the browser console, potentially related).

      Odd. I do see a photos icon.

      • schumaku's avatar
        schumaku
        Guru

        Yes StephenB this is what I suspected - an SaaS location issue. The OP my myelf are in Europe (I guess from his other post with the German language screenshots).

  • Good afternoon TT_DE , schumaku  & StephenB ,

     

    I've tested this internally with a non-NETGEAR account and was able to replicate the "Photos" icon disappeared from the rich text editor tools. I believe this may be the result of some adjustments we've made to the community in an effort to combat spam. I have made another adjustment and need your assistance to confirm if the "Photos" option is now available in the editor tools.

     

    TT_DE & schumaku , Can you please try again and let me know?

     

    Many thanks! 

    ChristineT

    • schumaku's avatar
      schumaku
      Guru

      Yes ChristineT, as mentioned in the chat, the Photo control is back again (neither the less, the various errors on he browser console still pop up).

       

      Thank you for taking care!

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