Started my nas journey with an Ultra6. Great Box and never had 1 issue since purchasing it. Its still going strong.Thought I'd upgrade to a Pro6 but the experience has nearly killed me.First box purchased. [case# 17129469] ended with an RMA and a replacement box.Second box. [case# 17158635] which went to [case# 17176170] which went to [case#17213486] which went to [case#17233782] can anyone see a pattern here.After several weeks of frustration the nas is working fine, however I cannot give the nas a hostname. It just comes back with "unsuccessful setting host name" which is somewhat tiresome.To save me another case # does anyone have a solution I can implement?Support is just killing me.

Could you try an OS Re-install?: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menuThen clear your web browser cache (e.g. Temporary Internet Files), close your web browser and reopen Frontview and try changing the hostname again.

Hi mdgm,I have done 2 OS Re-installs. And just tried the cache clean. No joy.

What version of RAIDiator are you running?What services do you have enabled?

Hi mdgm,Thanks for the interest.RAIDiator is 4.20-T15

I really did not deserve this. | NETGEAR Communities

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mdgm-ntgr
NETGEAR Employee Retired
Dec 12, 2011
Could you try an OS Re-install?: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu

Then clear your web browser cache (e.g. Temporary Internet Files), close your web browser and reopen Frontview and try changing the hostname again.
naspro6
Aspirant
Dec 12, 2011
Hi mdgm,
I have done 2 OS Re-installs. And just tried the cache clean. No joy.
mdgm-ntgr
NETGEAR Employee Retired
Dec 12, 2011
What version of RAIDiator are you running?

What services do you have enabled?
naspro6
Aspirant
Dec 12, 2011
Hi mdgm,
Thanks for the interest.
RAIDiator is 4.20-T15
naspro6
Aspirant
Dec 12, 2011
Services are cifs and afp
mdgm-ntgr
NETGEAR Employee Retired
Dec 12, 2011
So you only have these enabled? Not anything else (don't forget stuff like iSCSI and add-ons, and discovery services like Bonjour)?
naspro6
Aspirant
Dec 12, 2011
sorry add hhtp and https
streaming readydlna and itunes
discovery bonjour upnp

But I turned most of these on after the issue. I have not been able to set a hostname from the getgo.
Now I am thinking I better dig deeper and get it looked at or fix it myself. Just have no idea how to do it.
naspro6
Aspirant
Dec 12, 2011
addons are

plex
Istatd
ReadyNAS Remote
mdgm-ntgr
NETGEAR Employee Retired
Dec 12, 2011
I would still try disabling every service you can temporarily, rebooting the NAS then attempting to change hostname. If that works, then re-enable the services.

Perhaps one of the community add-ons is causing the problem.

I would think trying another support case could be the way to go here. Though as you're running a beta they may not be able help.
naspro6
Aspirant
Dec 12, 2011
Thanks mdgm,
I think I'll have to raise another case #, which should be approaching a record.
The beta, as I am aware, was installed by an L3 support engineer, not me :-)

Lets hope they can sort it out.

Cheers