NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

naspro6's avatar
naspro6
Aspirant
Dec 12, 2011

I really did not deserve this.

Started my nas journey with an Ultra6. Great Box and never had 1 issue since purchasing it. Its still going strong.
Thought I'd upgrade to a Pro6 but the experience has nearly killed me.

First box purchased. [case# 17129469] ended with an RMA and a replacement box.

Second box. [case# 17158635] which went to [case# 17176170] which went to [case#17213486] which went to [case#17233782] can anyone see a pattern here.

After several weeks of frustration the nas is working fine, however I cannot give the nas a hostname. It just comes back with "unsuccessful setting host name" which is somewhat tiresome.

To save me another case # does anyone have a solution I can implement?

Support is just killing me.

22 Replies

Replies have been turned off for this discussion

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More