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Forum Discussion
Johncaputo
Sep 04, 2019Tutor
Loading please wait loop
When i attempt to log onto our cloud it just says loading please wait and it keeps refreshing and trying on its on in a loop. I reset our cloud and network and this didn't solve the problem. The lack...
StephenB
Sep 04, 2019Guru - Experienced User
Not sure if you want the community to help, or if you just want to express your opinion on Netgear.
If you want community help - can you tell us what "our cloud" is, and what ReadyNAS you are using? The Ultra isn't compatible with ReadyCloud.
- SandsharkSep 05, 2019Sensei
There are other VPN solutions to accessing your NAS remotely, you don't have to use ReadyCloud. I use ZeroTier. And if you aren't accessing it remotely, why are you using ReadyCloud at all?
- JohncaputoSep 05, 2019Tutor
Honestly im not sure and im researching zerotier right now. Thank you for your input
- JohncaputoSep 05, 2019Tutor
Alittle bit of both because it seems like a crime to have to pay for support for a faulty product. I didn't sign up to be a beta tester. You are correct i couldn't find my model in the drop down menu when i created this thread. The model is RN42200. I would refer to tech support but they think they can charge me for fixing probelms they brought on to me. This is day two of loading please wait loop when signing into readycloud.
- StephenBSep 05, 2019Guru - Experienced User
Johncaputo wrote:
You are correct i couldn't find my model in the drop down menu when i created this thread. The model is RN42200.
That's because the RN 422 isn't in the list (though the 424, 426, and 428 all are).
ChristineT , JohnCM_S Marc_V: can you take care of this?
Johncaputo wrote:
This is day two of loading please wait loop when signing into readycloud.
Honestly I can't recommend using ReadyCloud for a business-critical application. If you are trying to do that I think you will get very frustrated.
If you just want remote access, then deploying a VPN router is probably the best way to go - that would give remote workers full access to corporate network (including the NAS). ZeroTier can also work for that.
If you need the other services that ReadyCloud offers, then I'd suggest OwnCloud or NextCloud. Both need ports forwarded, and you need either a DNS or DDNS name for the router IP. Once done, the management is under your control, with no reliance on cloud services.
- ZizuarDec 20, 2019AspirantI’m experiencing the same problem right now after setting back up against my better judgment my ready cloud… How do I said I never said it back up again when six months ago it got hacked into for the third time and this time cost me quite a bit of IP for a startup. However I’m backed into the corner at the moment… Not to mention that my extremely expensive cable modem keeps getting some sort of network intrusion. I don’t blame the guy for venting a bit. After all of next year’s claims about security and not releasing vulnerabilities and what the third dedicated to being the best about security for the community they have a hard way of showing it. Matter of fact the only Company worse about security is Comcast/Xfinity. And Mr. superuser another reason that people go against Netgear now is because of people like you as well who defend them and get an uppity attitude when people are rightly frustrated. To even address a major security breach of their software which is quite negligent on their part considering the last time they had patched it they wanted $150 for a new serviceContract. They don’t care about our security they only care about our money… And the community feels a lot of the same way whenever I reached out for support there I got the same kind of attitude that He got from you. I was coming here thinking that maybe I will finally find somebody who could help… Instead I found a lot of the same you’re not a community, you’re their mob enforcers.
- SandsharkDec 20, 2019Sensei
Since most of the replies were basically "ReadyCloud probably isn't the best solution for your use", I don't know how you could consider that to be coming from "Netgear's enforcers". I'll go one farther, as I have before, ReadyCloud is probably not the best solution for anybody., though it is probably the simplest to set up (when it works). It is a really poorly thought out concept. The old ReadyNAS Remote, which was basically a dedicated VPN, was a far better solution (at least conceptually, I'm sure the implementation would have needed a lot of updating by now). ZeroTier can give you an experience similar to that, with a whole lot more available if you so desire. Other VPN solutions have their plusses and minuses, too.
- ZizuarDec 20, 2019Aspirant
Sandshark, my apologies.. my post was stated in a flash of roiling anger at an extremely broad spectrum of people and that was totally unfair of me. My real anger is directed towards the pricks in charge of Netgear who tend to use the devices they manufacture and sell you as just another piece of RansomWare hidden in a baremetal (or plastic) device. When you have a security issue on your hands and they won't even lift a finger till you pay up.. reminds me of the e-mail i got telling me how I could get access back to my files. Except this one is hidden behind a legal veil of commerce and fake public image statements.
*rant done*
Again, sorry.. meant that as an apology and it just spilled out. I just love who I've been turned into..
--I'm going to check out ZeroTier. As of this morning though I cannot even access the hardware directly in an SSL loop. BitDefender and xFi can see the device is connected and fine.. just totally unresponsive.
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