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Forum Discussion
Loading please wait loop
When i attempt to log onto our cloud it just says loading please wait and it keeps refreshing and trying on its on in a loop. I reset our cloud and network and this didn't solve the problem. The lack...
I fixed the probelm for now but i don't think this should have happened. This Happened on multiple machines. I tried logging in via incognito and it worked so i figured the browser cookies history and catch needed to be cleaned in the normal Chrome browser. I cleared this and it fixed my probelm on all the machines. Im not sure what we picked up that caused this but we only deal with business files here theres nothing questionable in our server files. I truely still think this is a sorfware error on netgears end they haven't announced because they haven't fixed i. Thank you to the community people for giving me a few seconds of your time.
I checked this already and sent notice to ChristineT so we could add missing models.
We apologize for any inconvenience you have experienced with the ReadyCloud service.
While ReadyCloud can be used for remote access and Cloud services, there are still some limitations with the free service and I would agree with using VPN connection as an alternative to ReadyCloud.
The issue you are experiencing seems to happen when accessing the ReadyCloud portal, we are actually using ReadyCloud with our own NAS and I can say it works fine though there are times that we are having issues as well due to a number of factors (Internet connection, LAN issues or ReadyCloud server issues). If I understand the looping issue got resolved by clearing the web cache or by using Incognito, this seems to point to a browser issue which needs to be cleared and now works fine if I understood it correctly.
Have you tried using the ReadyCloud desktop app? Please let me know if you have and if you are experiencing issues with it as well so the Community will be able to assist you.
HTH
Regards
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