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Forum Discussion
Mounting a drive without a tray help
I cant find a replacement disk tray anywhere in the known universe. It also seems impossible to actually reach Netgear support. So, I tried plugging in a fourth drive using spacers and screws, et...
Hi Rcolman,
I see a post link below, that you can purchase a disk tray:
I would highly recommend not to tweak or jig your unit with alternatives other than a complete compatible disk tray from NETGEAR as it will eventually damage your disk due to disk spin vibrations.
Hope that helps.
NXIXN wrote:
I see a post link below, that you can purchase a disk tray:
Well, maybe the legacy RNDTRAY-10000S (likely used). Not ideal, but it will fit, so that is an option.
If you are the original purchaser, you can try support (the hardware warranty might cover it, and if not they still might be able to find a source for the new trays)
Good luck getting anybody in support ... the phone just rings ...
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