NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jerryray's avatar
jerryray
Aspirant
Sep 30, 2012

NAS NV+ power supply failure

About a year ago, after reading about the PS failures, I called infran or Netgear (don't remember)and was sent a fan less power supply. Installed an been fine until today.

I wanted to update the firmware, but could not log on. Shut down and when I pressed the on button, smoke came out.

Is netgear standing behind these?

I see many dealers are selling power supplies. But I don't know which one , fan less or fan?

Any suggestions would be appreciated.

Thanks

2 Replies

Replies have been turned off for this discussion
  • The one you want is the RND4PSU1-10000S which does not have a fan. Amazon has them for $105.24, however right now their link is going to a third party source for $116.02, click on the link "39 new" from $105.24 and the first in the list is Amazon itself.

    When the NV first came out, it had a very small fan similar to what was in the rack mount units, but was very noisy. So Rev B replaced that with a fanless PSU. The initial fanless PSU used in the NV and early NV+ units had no ducting and some weak components and were prone to fail. The replacement PSU for this has a metal cover with venting and a plastic barrier so that the air from the front lower portion of the case when being drawn by the case fan must go through the metal cover and thus over the components.

    If you received a replacement PSU a year ago, that should have been the type you received. Contact them again and see what they say. If you order a new one, make sure it is NOT the one for the ReadyNAS 1000 as that is a rack mount unit and is also available from some vendors.
  • PapaBear wrote:
    The replacement PSU for this has a metal cover with venting and a plastic barrier so that the air from the front lower portion of the case when being drawn by the case fan must go through the metal cover and thus over the components.


    I have the plastic barrier, also a metal cover and my PSU has a small van. Did Netgear device to put the lousy PSU in the Ultra series?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More