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babeal's avatar
babeal
Aspirant
Mar 02, 2018

NAS Pro 6 on OS 6 network dropout

I know i'm unsupported but I wanted to check here to see if anyone is experiencing or has experienced the same issue.  I upgraded my Pro 6 to OS 6.9.1.  The nas runs fine but once a week the system no longer responds to network requests.  If I hold the power button to get the system to shutdown, it will enter into shutdown mode but will not complete the operation.  If i then kill the power and turn it back on everything works again for another week.  I have checked the logs and I can't find anything that would suggest there is a problem.  There are just no entries during the time it is unavailable.  Any thoughts?

28 Replies

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    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      You can send me a copy of your logs if you like (see the Sending Logs link in my sig).

      • babeal's avatar
        babeal
        Aspirant

        I sent the logs.  The time it occurred last was around this time Feb 26 18:52:13

    • babeal's avatar
      babeal
      Aspirant
      I don’t think so but I really haven’t been keeping track. I can start paying attention to it. What would the timing be related to?

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