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Forum Discussion
babeal
Mar 02, 2018Aspirant
NAS Pro 6 on OS 6 network dropout
I know i'm unsupported but I wanted to check here to see if anyone is experiencing or has experienced the same issue. I upgraded my Pro 6 to OS 6.9.1. The nas runs fine but once a week the system no longer responds to network requests. If I hold the power button to get the system to shutdown, it will enter into shutdown mode but will not complete the operation. If i then kill the power and turn it back on everything works again for another week. I have checked the logs and I can't find anything that would suggest there is a problem. There are just no entries during the time it is unavailable. Any thoughts?
28 Replies
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- StephenBGuru - Experienced User
Does it always happen at the same day/time?
- mdgm-ntgrNETGEAR Employee Retired
You can send me a copy of your logs if you like (see the Sending Logs link in my sig).
- babealAspirant
I sent the logs. The time it occurred last was around this time Feb 26 18:52:13
- babealAspirantI don’t think so but I really haven’t been keeping track. I can start paying attention to it. What would the timing be related to?
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