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NETGEAR warranty / support question #24237597
Hi, just wanted to ask what other folks experience getting hardware replaced under warranty has been like. I currently have a call open with NETGEAR to have two of the original 2TB disks supplied ...
The credit card details are requested when a replacement product is sent out ahead of receiving the defective product so that a charge can be made if the defective product is not returned within the ten days. I think this charge is the retail value of the product replaced.
Your disks failed over a month apart. Disk 1's reallocated sector count (1326) was huge. If the count increases regularly, rapidly or exceeds 50 then the disk should be replaced.
Your disks failed over a month apart. Disk 1's reallocated sector count (1326) was huge. If the count increases regularly, rapidly or exceeds 50 then the disk should be replaced.
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