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Forum Discussion
NETGEAR warranty / support question #24237597
Hi, just wanted to ask what other folks experience getting hardware replaced under warranty has been like. I currently have a call open with NETGEAR to have two of the original 2TB disks supplied ...
Per the warranty any disk replacement or chassis replacement may be refurbished. It would be covered by the existing warranty which is expiring soon.
So basically you wouldn't honour any warranty on the replacement disks beyond my original warranty date mid January 2015. That's not exactly reassuring. Most suppliers would give at a minimum 90 days cover on a refurbished item they'd supplied. I would have hoped for better from NETGEAR.
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