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NETGEAR warranty / support question #24237597
Hi, just wanted to ask what other folks experience getting hardware replaced under warranty has been like. I currently have a call open with NETGEAR to have two of the original 2TB disks supplied ...
Thanks StephenB,
I just get concerned when the disks aren't listed as compatible on NETGEARs own site.
I've since had another message from Tech Support to say that the WD2000FYYZ is certified for use in the Ultra 6 but just hasn't been added to the HCL as yet, so I will go ahead and give them a try tonight.
Your suggestion to use Data Lifeguard on them first is sensible, so I'll download that and give them the once over.
Thanks again for your comments & assistance, it's much appreciated. 8)
I just get concerned when the disks aren't listed as compatible on NETGEARs own site.
I've since had another message from Tech Support to say that the WD2000FYYZ is certified for use in the Ultra 6 but just hasn't been added to the HCL as yet, so I will go ahead and give them a try tonight.
Your suggestion to use Data Lifeguard on them first is sensible, so I'll download that and give them the once over.
Thanks again for your comments & assistance, it's much appreciated. 8)
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