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Forum Discussion
new hdd is black, and degraded
OK got new hdd, turned off the unit, installed, back on I have that issue. I've tried to format the drive, but no change.
3 Replies
There are some partition types that the NAS can't delete, though I wouldn't expect the drive to come with one of those present. But I suggest you remove the drive and remove any partitions on it with a PC.
It's best to swap the drive with power on, BTW. That helps keep the NAS from getting confused at power-on and lets you see in the log the removal and insertion. You could try just removing and replacing it with power on before you do the zero to see if it helps.
OK, thanks for that info. Now I took the HDD to a windows computer, and formatted it ex fat. now it's here. I've read a lotta threadss, and dont know what to do next. Help. and thanks
davesfolly wrote:
OK, thanks for that info. Now I took the HDD to a windows computer, and formatted it ex fat. now it's here.
You'll either need to format it again in the NAS, or put it back into the Windows computer and unformat it.
You can unformat it using the windows disk manager - selecting and deleting each partition ("volume" is what Windows calls them) on the disk. After that, hot-insert it into the NAS.
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