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New RN202 with a Mac Questions
I am just setting up a new ReadyNAS 202 and am having several issues.
I have set up the admin account and also set myself up as a separate account as a "User" so I can interact from my Mac as a regular user but now I'm questioning if I need that account since I see that my admin ID (the ID I used to create the ReadyCloud account) has a private Home folder already.
I have also set up a user account for my wife but I cvan't figure out how to connect her account to ReadyCloud. In looking on line, it says there should be a place to enter her email address since it is already in the system but the only place to enter her email is to invite her for full access but that results in an error message that her email is already in the system. How do I get her remote access as a user registered in the system?
How does she actually "sign in" to the system the first time so that her private Home folder is created?
Finally (for now), I have the ReadyNAS listed on the Finder sidebar three times under the Shared section. One is for the SMB connection, one for the AFP protocol and one is just a general connection. Is there a way to remove two of them? Also, none of them show the private Home folder that is set up as part of my admin ReadyCloud account.
I've been trying to figure this out for a couple fo days and I'm pretty frustrated. Any help would be appreciatred.
Thanks.
Hi dschwartzer,
Sorry for getting you confused, I meant "no it is NOT needed to create local users if you are not planning to have any permissions to the shares"
:)
Regards,
22 Replies
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Hi dschwartzer,
Welcome to the community!
Since you already have an admin ReadyCLOUD account, you may not need the separate "User" that you've created. There's also a difference with a local user account and a ReadyCLOUD but both have privileges to access their own home share (just check this article). Lastly, MAC OS supports both AFP and SMB and by default, both file sharing protocols are enabled. If you're planning to disable one of the said file sharing protocols, in can be done under System->Settings->Services.
Kind regards,
BrianL
NETGEAR Community TeamBrian:
Thanks for your quick response. I reviewed the article you referenced. I think I may finally understand it.
Are you saying that the ReadyCloud ID is independent of the User ID on the RN202 and that a person does not have to be a User on the RN202 in order to access the shared folders? I was operating under the impression that getting set up as a User on the RN202 automatically gave remote access to the shared volumes on the RN202. That was based on a screen shot I saw (I can't seem to find it now) which showed a dialog box to add an existing ReadyNas user to the ReadyCloud system.
Thoughts?
Thanks again for your help.
Regards,
David
Hello dschwartzer,
The local users are different from ReadyCloud users (ReadyCloud ID). You use ReadyCloud ID when you access the NAS via ReadyCloud app/client or ReadyCloud URL. Local users are the accounts you set for users within the network of the NAS, these accounts will be used when accessing the NAS shares, you do this if you are going to set permissions on the shares like one share will be accessible by 1 user and not to the others.
Moreover, each ReadyCloud user and local user gets to have their private share/folder, this is also called home share. This share ONLY accessible by the owner of the ReadyCloud account.
Regards,
dschwartzer wrote:I have also set up a user account for my wife but I can't figure out how to connect her account to ReadyCloud. In looking on line, it says there should be a place to enter her email address since it is already in the system but the only place to enter her email is to invite her for full access but that results in an error message that her email is already in the system. How do I get her remote access as a user registered in the system?
This should no longer be an issue in the next firmware release (6.5.0) with our change to use SSO (Single Sign On) for ReadyCLOUD.
dschwartzer wrote:
How does she actually "sign in" to the system the first time so that her private Home folder is created?
The private home folder is created the first time you login to SMB. You will see it the next time you login to SMB.
dschwartzer wrote:
Finally (for now), I have the ReadyNAS listed on the Finder sidebar three times under the Shared section. One is for the SMB connection, one for the AFP protocol and one is just a general connection.
One is for SMB, one is for AFP and the other is for advertising SMB to Windows or if Time Machine is enabled it is for Time Machine.
Thanks for the SSO information. I'm hoping that makes things a little clearer. Perhaps I should install the 6.5 beta over the wekend to see if that makes things easier. Is the current Beta 2 version fairly stable? If I have problems, we a factory reset restore the current 6.4.2 firmware? Do you know when the 6.5 upgrade is due for public release?
Thanks for your quick response. I know that the Home folder is created on first log in but it's not clear to me how she logs in. I have turned off the Annonymous setting for all of the shared folders but it still says Annonymous on the Admin panel. If she is on the local network, (which she is), will she be prompted for her user Name and Password when she clicks on a link in the sidebar?
Are you saying the three listings in the sidebar are normal?
Thanks again for all of your help.
- I'll give that a try. Does that also give access if you are remote on an iPhone or iPad?
Hello dschwartzer,
There is ReadyCloud app for iOS and Android.
Regards,
Hello dschwartzer,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!Regards,Jenn:
Thanks for your note. I honestly believe I have bothered you enough with this issue. You have ben very helpful and I think at this point I just need to experiment a bit to see if I can make this work. This may be something the team at Netgear wants to look at in the future to see if there is a way for a user to have only one ID for both local and ReadyCloud access.
Regards,
David
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