NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
new windows 10 computer cannot connect to ReadyNAS 102
ReadyNAS 102 is visibile to new windows 10 computer but I cannot access the drive.
Message: NETWORK ERROR - Windows cannot access \\nameNAS
Other Win 10 computers work just fine.
N...
Check that the PC workgroup is the same as the NAS - note workgroup is set separately from the PC homegroup.
If that doesn't change things, then try running CMD and entering
net use * /delete
net use t: \\nas-ip-address\data /user:admin nas-admin-password
using the real IP address and nas admin password. If you use flexraid, use the real volume name instead of "data". Be careful on typing, especially slash direction and spaces.
The first command ends any open network sessions - it if prompts for confirmation, let it proceed. The second command mounts the NAS data volume as drive letter T (which requires using NAS admin credentials).
Let us know if this is successful (and if it isn't, what the result is).
Did not work
System Error 53
And the workgroup matched?
Is this over wifi or ethernet? If wifi, is the network classified as public or private?
Private Wifi
How do I verify the workgroup?
On the PC, right-click on "this pc", and you will see it under the computer name.
On the NAS, it's configured on accounts->authentication in the admin web ui.
If it still fails, try disabling any internet security software (including the windows firewall) that was bundled with the PC.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
