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Forum Discussion
gharbeia
Jul 01, 2019Aspirant
No volume exists (another case)
Hallo there, I have a problem similar to what davidburchett52 describes. However, I douldn't figure out how that part of the problem was solved. My device is a ReadyNAS Ultra 4 Plus running OS 6...
Sandshark
Jul 02, 2019Sensei - Experienced User
It is likely that one of the other drives has dropped out. Turning the unit off was probably not the best first step, updating your backup was. Then, the drives are best added with the NAS on. But if a drive was on the verge of failure and failed at power-up, it likely wouldn't have survived a re-sync, either.
If another drive did drop out, there is a small chance you can recover some (maybe even most) of your data by cloning the bad one. Which is the bad one is best determiined with vendor's tools. Unfortunately, I don't believe you can buy a Netgear data recovery contract for a legacy NAS running OS6.
StephenB
Jul 02, 2019Guru - Experienced User
Sandshark wrote:
Unfortunately, I don't believe you can buy a Netgear data recovery contract for a legacy NAS running OS6.
I've gotten mixed responses on this (some Netgear folks told me when it was first offered that it would be available on legacy NAS running OS6, but folks here who wanted it couldn't seem to get it).
It'd be useful if this were clarified by one of the mods ( JohnCM_S or Marc_V ).
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