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Forum Discussion
No volume exists
ReadyNas 104 version 6.10.0
Tried to access data and cannot get to anything, opened UI to get a message Remove inactive volumns to access disks 1,2,3,4
Recent log entries show
| ay 15, 2019 11:35:45 AM |
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System: ReadyNASOS background service started. |
| May 15, 2019 11:32:28 AM |
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System: Alert message failed to send. |
| May 15, 2019 11:32:28 AM |
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System: The system is rebooting. |
| May 15, 2019 11:25:14 AM |
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System: ReadyNASOS background service started. |
| May 15, 2019 11:25:11 AM |
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System: ReadyNASOS service or process was restarted. |
| May 10, 2019 09:23:54 AM |
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System: ReadyNASOS background service started. |
| May 09, 2019 08:27:16 AM |
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System: Alert message failed to send. |
| May 09, 2019 08:27:16 AM |
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System: The system is shutting down. |
| May 09, 2019 08:17:09 AM |
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System: ReadyNASOS background service started. |
| May 09, 2019 08:12:23 AM |
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System: Alert message failed to send. |
| May 09, 2019 08:12:23 AM |
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System: The system is shutting down. |
| May 08, 2019 04:07:13 PM |
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System: ReadyNASOS background service started. |
| May 08, 2019 04:07:06 PM |
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System: ReadyNASOS service or process was restarted. |
| May 08, 2019 03:12:34 PM |
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System: ReadyNASOS background service started. |
| May 08, 2019 03:12:27 PM |
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System: ReadyNASOS service or process was restarted. |
| Apr 30, 2019 12:25:51 PM |
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System: Application MySql Server is installed successfully. |
| Apr 30, 2019 12:21:18 PM |
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System: Alert message failed to send. |
| Apr 30, 2019 12:21:18 PM |
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System: Application Qbittorrent Client is installed successfully. |
| Apr 30, 2019 12:20:58 PM |
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Share: Share Qbittorrent was added. |
| Apr 30, 2019 12:16:35 PM |
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System: A hotfix was applied to your system (6.10.0 Hotfix 2). |
No idea what's happening.
Regards
Pete
3 Replies
My device is out of support. Is there any way I can do this myself?
Regards
Pete
pzh20 wrote:
My device is out of support.
If you are the original purchaser, you still have access to paid support (though it is not free). Perhaps ask for per-incident support.
pzh20 wrote:
Is there any way I can do this myself?
If you are familiar with linux (and RAID), you could access the NAS with ssh and attempt to repair it yourself. This isn't a good time to acquire these skills (you risk data loss), and if you do attempt to fix it with SSH, then Netgear might deny you paid support. https://kb.netgear.com/30068/ReadyNAS-OS-6-SSH-access-support-and-configuration-guides
If you can connect all the drives to a Windows PC (either USB or SATA), you could also try ReclaiMe RAID recovery software. That is expensive - though there's a chance here that you will end up needing Data Recovery anyway. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
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