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Ohno1's avatar
Ohno1
Aspirant
Apr 26, 2013

Nv+ v1 suddenly won't power on

Trying to work out what my options are

I shut it down earlier today and its now refusing to power back on. There is no smell to suggest a PSU has just died, and it also shut down earlier today without any issues.

My serial isn't in the magic range for PSU replacements but I have a 5 year warranty registered on the my.netgear site and the original purchase invoice. A few forum posts seem to suggest even netgear no longer have psu's for these machines though, so if I do have a dead PSU, how are they able to help me (and honour the warranty)?

Any other troubleshooting suggestions? My largest concern is obviously the data which I'm now learning is next to impossible to recover because its a SPARC machine

(I'm in Australia if it matters)

2 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Have you tried disconnecting the power, waiting a while, reconnecting the power to the unit and seeing if it will power on?
  • Tried that several times now without any luck. There's not a peep from the unit, not even a flash from a LED

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