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Forum Discussion

pumpchump's avatar
pumpchump
Aspirant
May 19, 2017

Power loss

I'm experiencing power loss to my NAS. What should I check first the power supply on the cord, or presume the power source inside the NAS has failed.
Other
pumpchump's avatar
pumpchump
Aspirant
May 22, 2017
It's a ReadyNAS Ultra II. I'd say that I've had it since 2011.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    May 22, 2017
    pumpchump wrote:
    I'd say that I've had it since 2011.

    The warranty is 3 years

    pumpchump wrote:
    It's a ReadyNAS Ultra II. 

    If you are seeing no lights and hearing no fan noise then it is most likely the power brick.  If you google it, you will find some compatible bricks.

     

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    May 22, 2017

    Hello pumpchump,

     

    I checked your profile and found that the ReadyNAS Ultra 2 that you have registered is already out of warranty.

     

    You might want to buy power adapter from support team.

     

    Welcome to the community!

     

    Regards,

    • Sandshark's avatar
      Sandshark
      Sensei
      May 23, 2017

      I agree, probably the power brick.  You may even already have a compatible one lying around.  It's a 12V, 5A supply and uses the typical connector for that.  Most any supply with those specs (or even more current) will work.  12V surveillance cameras use the same connection.  If you have something with just a couple amp capability, you conld see if it will power it up without the drives installed, just to verify it's the supply before buying another.

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