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Forum Discussion
Pro Pioneer Dead - Migrate Disks?
Hi (long time user and original infrant NV owner), I have a Readynas Pro Pioneer (6Bay) RNDP600E-100NAS that has recently stopped working. I had been receiving some errors stating "3VDUAL powe...
You can use the 316 or 516 to recover data form the Pro but you would need somewhere to backup to.
Here's what I would recommend (follow these steps exactly, do not do extra steps).
1. Put a spare disk (must not be from your array) in the 316/516
2. Update the firmware to latest (currently 6.2.0)
3. Verify update was successful
4. Power down, remove the spare disk.
5. Insert disks from your Pro Pioneer into the 316/516
6. Power on 316/516
7. Log into 316/516 at IP displayed on LCD screen or RAIDar
8. Copy off all the data
9. Factory Default (wipes all data)
10. Restore data from backup
Before Step 9 you may wish to remove your disks (label order) and insert disks from the compatibility list for your NAS. It is important to use supported drives. Also if you remove the old array after step 8 and before step 9, if something goes wrong with your backup there is still the old array.
OS6 uses a different RAID format. OS6 on x86_64 devices can boot OS4.2.x for the purposes of recovering data.
Assuming your disks and array are fine this should boot up fine. If it doesn't you will need to contact support and there would likely be a charge for looking into this.
Here's what I would recommend (follow these steps exactly, do not do extra steps).
1. Put a spare disk (must not be from your array) in the 316/516
2. Update the firmware to latest (currently 6.2.0)
3. Verify update was successful
4. Power down, remove the spare disk.
5. Insert disks from your Pro Pioneer into the 316/516
6. Power on 316/516
7. Log into 316/516 at IP displayed on LCD screen or RAIDar
8. Copy off all the data
9. Factory Default (wipes all data)
10. Restore data from backup
Before Step 9 you may wish to remove your disks (label order) and insert disks from the compatibility list for your NAS. It is important to use supported drives. Also if you remove the old array after step 8 and before step 9, if something goes wrong with your backup there is still the old array.
OS6 uses a different RAID format. OS6 on x86_64 devices can boot OS4.2.x for the purposes of recovering data.
Assuming your disks and array are fine this should boot up fine. If it doesn't you will need to contact support and there would likely be a charge for looking into this.
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