Hi,I have a Pro Pioneer Edition and i cannot reach it any more, when I start the NAS the display only shows Readynas and the network port leds are off,I tried to reboot it manualy with a peaper clip but it dous not react on it, when I push the off switch one's it shuts down immediately.The last reports I got from the nas was that the temperature was to high.Is there a way to save my data?

Not sure if your issue is disk related or chassis related. If you take out all of your drives and start the chassis, does it complain about not having disks on the LCD or does it still stay at Welcome to ReadyNAS LCD message? Did you get any other alerts? Was the temperature CPU or disks? If your ReadyNAS is responsive when there are no disks inside by telling you it has no disks, then it might be an issue with your disks. If your ReadyNAS is still unresponsive, something may have happened to the hardware.

The display says "ReadyNAS" by default as long as it's getting 5V. Most likley culpret is the power supply, but it could be something else (RAM, CPU, etc.). As was suggested, try without any drives and then with a spare drive. Next to try would be a standard ATX power supply if you have one handy. All the connections are the same, it just won't fit in the chassis. If that fixes it, there are other threads on where to get a replacement supply that will fit. If that doesn't fix it, you'll need a VGA header connection to observe BIOS messages as it poowers up.

Thanks for your quic response I took all the disks out and it wanted to boot, but then it seed ERR no disk, so I think it must be the disks.What is the best thing to do now.?I have 5 disks, and they where is x-raid2.Is there a way to save my data?

Well, the system needs a lot less power w/o the disks, so it still might be the PSU. Did you test the drives with vendor tools (seatools for seagate, lifeguard for western digital)?

No i did not do that yet, but I did connect them to my computer and by looking at there properties it seed that all the disk were o.k.

Pro Pioneer Edition dead. | NETGEAR Communities

20 Replies

kohdee
NETGEAR Expert
Nov 02, 2015
Not sure if your issue is disk related or chassis related.

If you take out all of your drives and start the chassis, does it complain about not having disks on the LCD or does it still stay at Welcome to ReadyNAS LCD message?

Did you get any other alerts? Was the temperature CPU or disks?

If your ReadyNAS is responsive when there are no disks inside by telling you it has no disks, then it might be an issue with your disks.

If your ReadyNAS is still unresponsive, something may have happened to the hardware.
- Muñoz
  Aspirant
  Nov 09, 2015
  Thanks for your quic response I took all the disks out and it wanted to boot, but then it seed ERR no disk, so I think it must be the disks.
  What is the best thing to do now.?
  I have 5 disks, and they where is x-raid2.
  Is there a way to save my data?
  - StephenB
    Guru
    Nov 09, 2015
    Well, the system needs a lot less power w/o the disks, so it still might be the PSU.
    
    Did you test the drives with vendor tools (seatools for seagate, lifeguard for western digital)?
Sandshark
Sensei
Nov 04, 2015
The display says "ReadyNAS" by default as long as it's getting 5V. Most likley culpret is the power supply, but it could be something else (RAM, CPU, etc.). As was suggested, try without any drives and then with a spare drive. Next to try would be a standard ATX power supply if you have one handy. All the connections are the same, it just won't fit in the chassis. If that fixes it, there are other threads on where to get a replacement supply that will fit. If that doesn't fix it, you'll need a VGA header connection to observe BIOS messages as it poowers up.

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Pro Pioneer Edition dead.

20 Replies

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