NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN426E22 NAS Stuck on "Welcome to Netgear Storage" – No Button Response, No Network Access
Hi Team, My NAS (model: RN426E22) is stuck on the "Welcome to Netgear Storage" screen. There is no response when I press the center button or any of the four surrounding buttons. Additionally, the ...
If the unit doesn't say "No disks" when booted without drives, then the problem is not you volume. It's either a hardware issue or a flash content issue.
If you can get to the reset button menu but the unit won't boot in normal mode, you may need to do a USB recovery. But do the memory test first. Bad memory can cause the OS to stop in it's tracks. If that happens early enough, then I would think it could have the result you are seeing. Even if you can't get to the reset button menu, it may be worth trying a USB recovery.
The reset button menu also relies on the flash content, just different content. So USB recovery is a good thing to try even if you can't get to that menu. ReadyNAS can be picky about what USB drives will work for a recovery, though OS6 units are less sensitive than older ones. So if it doesn't work, you should try with more than one (different brand) USB device before deciding it won't work. Using a USB drive with an access LED is helpful. If it accesses the drive briefly but nothing else, it usually means the drive itself is incompatible or you made a mistake in creating the recovery. If it's not accessed at all, it typically points to a hardware issue. USB recovery can be done with or without drives. Just make sure you are recovering to the same version you had before.
Hi Sandshark , A quick question , USB recovery means OS Re-installation right ?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
