NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
arun-india
Oct 06, 2025Aspirant
RN426E22 NAS Stuck on "Welcome to Netgear Storage" – No Button Response, No Network Access
Hi Team, My NAS (model: RN426E22) is stuck on the "Welcome to Netgear Storage" screen. There is no response when I press the center button or any of the four surrounding buttons. Additionally, the ...
arun-india
Oct 16, 2025Aspirant
Hi Sandshark , StephenB
I followed below USB Recovery procedure in the documentation for the RN420 series models. However, there is no change on the display — it continuously shows "NETGEAR Storage Welcome".
After powering on the ReadyNAS system, wait for the backlight on the navigational buttons to turn off.
Then press and hold the OK button (the center of the navigational buttons) for up to 30 seconds, until the LCD confirms that the ReadyNAS is attempting to boot from the USB drive.
Even tried to access the boot menu with the intention to do Memory Test by press and holding the reset button while powering on . still it is coming to "NETGEAR Storage Welcome" no change
StephenB
Oct 16, 2025Guru - Experienced User
arun-india wrote:Even tried to access the boot menu with the intention to do Memory Test by press and holding the reset button while powering on . still it is coming to "NETGEAR Storage Welcome" no change
Which points to the power supply as the problem. Or perhaps the system board. Hopefully the supply, as the system board isn't something you can repair.
The PSU can be replaced - Sandshark often gives advice on that, but unfortunately something is going on with the forum software that is blocking his ability to log in at the moment.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!