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Forum Discussion
ReadyNas 104 - ReadyCloud one folder will no longer open
I am using an RN10400 that has been working great for several years. Today I have just one folder that I save movies into that when I click on the folder in ReadyCloud it will not open that folder. A...
The logs can be long and confusing. The btrfs errors should include the word "error", so you can just search on that. The mods can also analyze them for you - but please don't post links to them in the public forum.
Is "Movie" a share or is it a folder inside of a share? Did you try navigating into it from the admin web ui?
It is set as a share with "Everyone" listed. I have another folder set the same and with "Everyone" and it opens.
I did realize yesterday that it was no longer sending me messages, because I had changed my email password about a month ago and did not undated the password in my ReadyNAS Admin.
This morning I receive the attached email that I had received in the past before the password change. Maybe this is associated?
Randy
It could be related to your problem, and it is something you need to get fixed.
- Netgear paid support (via my.netgear.com) is one option - they can fix it remotely. You should look for per-incident support if you go this route (it should be cheaper than getting a normal NAS support contract).
- You could also back up all the files and do a factory default - setting up the NAS from scratch.
- If you are skilled with linux commands, you could also enable ssh, and resolve this yourself.
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