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Forum Discussion
aanthony1
Dec 03, 2017Aspirant
READYNAS 10400 - Error code of Volume Data Raid Level 5, Not Redudant (3.7TB used (69%) of 5.7TB)
Need help to fix the following Error. Any advise would be greatly appreciated.
Do I just need to replace with a new HD of 2TB????
Thanks
aanthony1
Sun Dec 3 2017 10:20:15 | System: Antivirus scanner definition file was updated to 58.24094. | |
Sun Dec 3 2017 10:04:00 | System: ReadyNASOS background service started. | |
Sun Dec 3 2017 10:03:41 | System: Alert message failed to send. | |
Sun Dec 3 2017 10:03:41 | Volume: Volume data is Degraded. | |
Sat Dec 2 2017 11:57:12 | System: The system is shutting down. | |
Sat Dec 2 2017 10:26:36 | System: Antivirus scanner definition file was updated to 58.24091. | |
Sat Dec 2 2017 10:04:02 | System: ReadyNASOS background service started. | |
Sat Dec 2 2017 10:03:43 | System: Alert message failed to send. | |
Sat Dec 2 2017 10:03:43 | Volume: Volume data is Degraded. | |
Fri Dec 1 2017 13:16:43 | System: The system is shutting down. | |
Fri Dec 1 2017 11:00:03 | System: ReadyNASOS background service started. | |
Fri Dec 1 2017 10:59:43 | System: Firmware was upgraded to 6.9.1. | |
Fri Dec 1 2017 10:59:39 | System: Alert message failed to send. | |
Fri Dec 1 2017 10:59:43 | System: The host name contains illegal characters. This may cause undefined behavior when using some network services. Please change the host name using only valid characters (A-Z, a-z, 0-9, -). | |
Fri Dec 1 2017 10:59:39 | Volume: Volume data is Degraded. | |
Fri Dec 1 2017 10:50:21 | System: The system is rebooting. | |
Fri Dec 1 2017 10:22:43 | System: Antivirus scanner definition file was updated to 58.24088. | |
Fri Dec 1 2017 10:06:59 | System: A new firmware version (6.9.1) is available. | |
Fri Dec 1 2017 10:04:16 | System: ReadyNASOS background service started. | |
Fri Dec 1 2017 10:03:56 | System: Alert message failed to send. | |
Fri Dec 1 2017 10:03:56 | Volume: Volume data is Degraded. | |
Thu Nov 30 2017 23:00:08 | System: The system is shutting down. | |
Thu Nov 30 2017 10:20:19 | System: Antivirus scanner definition file was updated to 58.24085. | |
Thu Nov 30 2017 10:07:24 | System: ReadyNASOS background service started. | |
Thu Nov 30 2017 10:05:37 | System: Alert message failed to send. | |
Thu Nov 30 2017 10:05:37 | Volume: Volume data is Degraded. | |
Wed Nov 29 2017 23:01:12 | System: The system is shutting down. | |
Wed Nov 29 2017 23:00:51 | Disk: Disk in channel 4 (Internal) changed state from ONLINE to FAILED. | |
Wed Nov 29 2017 23:00:48 | System: Alert message failed to send. | |
Wed Nov 29 2017 23:00:48 | Volume: Volume data health changed from Redundant to Degraded. | |
Wed Nov 29 2017 10:29:24 | System: Antivirus scanner definition file was updated to 58.24082. | |
Wed Nov 29 2017 10:07:43 | System: ReadyNASOS background service started. | |
Tue Nov 28 2017 23:02:00 | System: Alert message failed to send. | |
Tue Nov 28 2017 23:02:00 | System: The system is shutting down. | |
Tue Nov 28 2017 10:04:53 | System: ReadyNASOS background service started. | |
Mon Nov 27 2017 23:00:10 | System: The system is shutting down. | |
Mon Nov 27 2017 22:17:13 | Disk: Detected increasing reallocated sector count: [12920] on disk 4 (Internal) [ST2000DM001-1CH164 Z1E4CPAX] 189 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:15:10 | Disk: Detected increasing reallocated sector count: [12808] on disk 4 (Internal) [ST2000DM001-1CH164 Z1E4CPAX] 188 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:13:06 | Disk: Detected increasing reallocated sector count: [12728] on disk 4 (Internal) [ST2000DM001-1CH164 Z1E4CPAX] 187 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:11:04 | Disk: Detected increasing reallocated sector count: [12640] on disk 4 (Internal) [ST2000DM001-1CH164 Z1E4CPAX] 186 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:09:12 | Disk: Detected high uncorrectable error count: [2320] on disk 4 (Internal) [ST2000DM001-1CH164, Z1E4CPAX]. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:09:10 | Disk: Detected increasing pending sector: count [2320] on disk 4 (Internal) [ST2000DM001-1CH164, Z1E4CPAX] 93 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:09:03 | Disk: Detected increasing reallocated sector count: [12576] on disk 4 (Internal) [ST2000DM001-1CH164 Z1E4CPAX] 185 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:07:00 | Disk: Detected high uncorrectable error count: [2280] on disk 4 (Internal) [ST2000DM001-1CH164, Z1E4CPAX]. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:06:58 | Disk: Detected increasing pending sector: count [2280] on disk 4 (Internal) [ST2000DM001-1CH164, Z1E4CPAX] 92 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:06:56 | Disk: Detected increasing reallocated sector count: [12496] on disk 4 (Internal) [ST2000DM001-1CH164 Z1E4CPAX] 184 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:04:58 | Disk: Detected high uncorrectable error count: [2256] on disk 4 (Internal) [ST2000DM001-1CH164, Z1E4CPAX]. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. |
Mon Nov 27 2017 22:04:56 | Disk: Detected increasing pending sector: count [2256] on disk 4 (Internal) [ST2000DM001-1CH164, Z1E4CPAX] 91 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. | |
Mon Nov 27 2017 22:04:54 | Disk: Detected increasing reallocated sector count: [12472] on disk 4 (Internal) [ST2000DM001-1CH164 Z1E4CPAX] 183 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. |
Disk 4 has failed, so you do need to replace it. It'd be best to back up the data on the NAS before you do that - if another disk has issues, you could end up losing all your data.
I don't recommend desktop drives for your NAS. If you like seagate, replace the disk with a Seagate Ironwolf model. You could also consider the Western Digital "Red" drives. Both lines are designed for NAS/RAID arrays, and users here are generally happy with them.
On the other hand, a lot of users have issues with Seagate "DM" drives in their NAS.
In any event, the process is simply to remove disk 4 (with the NAS running), and hot-insert the replacement disk.
If you don't have email alerts configured on the NAS, I recommend setting them up. When you see disk errors, you don't want to delay dealing with them (and I think disk 4 has been failing for a while now).
>>>
System: The host name contains illegal characters. This may cause undefined behavior when using some network services. Please change the host name using only valid characters (A-Z, a-z, 0-9, -).
>>>
You should fix this too. Note that the underscore character isn't legal in host name, that is a common cause of this particular problem.
5 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Disk 4 has failed, so you do need to replace it. It'd be best to back up the data on the NAS before you do that - if another disk has issues, you could end up losing all your data.
I don't recommend desktop drives for your NAS. If you like seagate, replace the disk with a Seagate Ironwolf model. You could also consider the Western Digital "Red" drives. Both lines are designed for NAS/RAID arrays, and users here are generally happy with them.
On the other hand, a lot of users have issues with Seagate "DM" drives in their NAS.
In any event, the process is simply to remove disk 4 (with the NAS running), and hot-insert the replacement disk.
If you don't have email alerts configured on the NAS, I recommend setting them up. When you see disk errors, you don't want to delay dealing with them (and I think disk 4 has been failing for a while now).
>>>
System: The host name contains illegal characters. This may cause undefined behavior when using some network services. Please change the host name using only valid characters (A-Z, a-z, 0-9, -).
>>>
You should fix this too. Note that the underscore character isn't legal in host name, that is a common cause of this particular problem.
- aanthony1Aspirant
Thanks You
Stephen B
I currently have a 4 X 2TB in each slot, can I replace Disk 4 with a WD [WD30EFRX] 3TB RED Internal 3.5" Desktop SATA Drive and then Disk 3 slot after, with another WD [WD30EFRX] 3TB RED Internal 3.5" Desktop SATA Drive.
I believe they have to be the same Volume in each drive. (3 & 4)
Only an extra $20 for the 3TB. Will buy 2 X WD [WD30EFRX] 3TB RED Internal 3.5" Desktop SATA Drive.
Will then replace the others later
Your help is greatly appreciated.
aanthony1
- StephenBGuru - Experienced User
aanthony1 wrote:
can I replace Disk 4 with a WD [WD30EFRX] 3TB RED Internal 3.5" Desktop SATA Drive and then Disk 3 slot after, with another WD [WD30EFRX] 3TB RED Internal 3.5" Desktop SATA Drive.
If you are running XRAID, then you can do this. It should increase your storage by 1 TB (to 7 TB) when you replace the second disk. Upgrading disks 1 and 2 later on raise your volume size from 7 TB to 9 TB.
You do need to replace disk 4 first, since it has failed.
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