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RR91761's avatar
RR91761
Aspirant
Jan 28, 2017

REAdynas 2120 only available raidar after updated to 6.6.1

 

Hello,

 

After updating to 6.6.1 I cant access or ping  my NAS.(windows /mac).    

 

It only available using Raidar (as admin) portal.

 

All my data, users, shares  still there.H

 

How can I downgrade to 6.6.0?  

 

any suggestions

 

 

6 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Please send me your logs (see the Sending Logs link in my sig)?

    • RR91761's avatar
      RR91761
      Aspirant
      Hi, I sent the files 5 minutes ago, Thank you! RR91761
      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        You may wish to open an online live chat case with support.

  • Hello,

     

    I have the same problem. After upgrading to firmware 6.6.1, I cannot access to the NAS. 

    The connection is intermittent. The only thing I found out when the antivirus is updating the definition or failed to update, then I cannot access to the NAS. 

     

    I can ping the NAS and use Raidar (as admin) portal.

    I can see all my data, users, shares  still there. 

     

    Could you help, please?

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