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ReadyNAS 314 volume issue after reboot
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Morning,
I have a ReadyNAS 314 that we use for backup with Nakivo. Under the iSCSI tab there was a LUN. I had to reboot the NAS and now it's saying "No Volume exists. Netgear recommends that you create a volume before configuring other settings" . The status is showing Healthy. When I click on volumes and highlight data-0 it says "remove inactive volumes to use the disk. Disk #1,2,4." It's in a RAID 5 configuration and is showing Data 5.44TB, Free 0. Here are some of the logs from the previous days. Any help would be greatly appericated.
| Apr 23, 2021 08:33:50 AM | System: ReadyNASOS background service started. | |
| Apr 23, 2021 08:27:06 AM | System: The system is rebooting. | |
| Apr 23, 2021 01:00:41 AM | Volume: Volume data is Dead. | |
| Apr 23, 2021 12:21:22 AM | Snapshot: Snapshot prune worker successfully deleted snapshot 2021_03_26__00_00_24 from share or LUN Backup. | |
| Apr 22, 2021 01:00:06 AM | Volume: Volume data is Dead. | |
| Apr 22, 2021 12:21:01 AM | Snapshot: Snapshot prune worker successfully deleted snapshot 2021_03_25__00_00_21 from share or LUN Backup. | |
| Apr 21, 2021 12:46:21 PM | Disk: Disk in channel 1 (Internal) changed state from ONLINE to FAILED. | |
| Apr 21, 2021 12:46:20 PM | Volume: Volume data health changed from Degraded to Dead. | |
| Apr 21, 2021 01:00:02 AM | Volume: Volume data is Degraded. | |
| Apr 21, 2021 12:20:37 AM | Snapshot: Snapshot prune worker successfully deleted snapshot 2021_03_24__00_00_18 from share or LUN Backup. | |
| Apr 21, 2021 12:00:08 AM | Snapshot: Snapshot c_1618977607 was successfully created for share or LUN Backup. | |
4 Replies
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kfrost wrote:
Apr 21, 2021 12:46:21 PM Disk: Disk in channel 1 (Internal) changed state from ONLINE to FAILED. Apr 21, 2021 12:46:20 PM Volume: Volume data health changed from Degraded to Dead. The volume died before the reboot. It's not clear why the snapshot prune on 23 April succeeded.
You might try powering down, and then power up again with disk 1 removed. That might bring the volume back.
Also, I suggest confirming that disk 1 has indeed failed by testing it in a Windows PC with vendor tools (seatools for Seagate, Lifeguard for Western Digital). Run the full long generic test. Also, download the log zip file and look at the SMART status in disk-info.log. Also look in system.log and kernel.log for disk and file system errors.
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