ReadyNAS 4 Ultra it is not visible resources

Question

HiSerial number : 2DK6190301627Firmware : 4.2.26, raid 5Starting RAIDar I receive the information that the excellent form.From the application level I log in to organizing, participations are visible.From the level of the computer (Windows 10 ) are not visible participations, what this it {he, she} I is going do not have the data access.All acted {worked} well, to the moment I wanted to add the task copyable, after the record all tasks disappeared.I switched off, I included {switched on} the server US and thenceforward I do not have the access to resources.Thank you too {for} the all help, I have there important data&nbsp;

StephenB · Answer

I suggest getting paid support from Netgear (http://support.netgear.com).

BrianL2 · Answer

Hi jpttpiotr,

&nbsp;

Welcome to the community!

&nbsp;

Do you have RAIDar installed in your PC? Use it to detect your ReadyNAS Ultra 4 in your network. If it sees it, try to check if you can access the admin page. If not, check you local network connection and tell us the LED pattern or LCD status on the front panel.

&nbsp;

I look forward to your response.

&nbsp;

Kind regards,

&nbsp;

BrianL
 NETGEAR Community Team

jpttpiotr · Answer

HiThank you the answer :1. RAIDar installed on a computer finds ReadyNAS and shows all diodes on in green,2. From the computer I unite to the device as admin, as if all OK, volumes it is visible {apparently}, however I cannot record no changes of the configuration, simply they do not enter .3. Ping to the device acts {works},4. On the device the panel shows the address ip and the quantity&nbsp; of the vacant seat on disks, that is OK.5. From the level Exploratora Windows of the device it is not visible {apparently}, what I additionally suppose is a result of the lack of the service making available resources for the system WindowsI greetjpttpiotr

StephenB · Answer

It is possible that you have a filling OS partition. &nbsp;If you have ssh enabled, you can check for that. &nbsp;If not, it is something support can easily fix - ask about per-incident support.
&nbsp;
Another option (if you have a full backup) is to do a factory reset of the NAS. &nbsp;Then you'd rebuild it, and reload all the data from the backup.

jpttpiotr · Answer

Thank you the answer :1. On the device it {he, she} is 45% the vacant seat,2. If I will log in as admin to the device and I will enter into the configuration of any participation it is placed as unavailable. If I will change the status for example on [to the reading {lecture}] and I will record, then then disappear all participations. I must reboot the device. Participations appear, but I cannot them make available.3. I&nbsp; have the backup.I greet

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ReadyNAS 4 Ultra it is not visible resources

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