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rjbathgate's avatar
rjbathgate
Aspirant
Nov 05, 2014

ReadyNAS Duo v2 - Does not load any disk in bay 2

Hi

I have a ReadyNAS Duo v2, firmware RAIDiator 5.3.7

I noticed a few times previously, the disk in bay 2 was not loading; the logs returned the error of disk failure. However, turning off the readynas, taking out and then putting back in the disk in bay 2 solved the issue.

However today, I noticed it had happened again, so did the same, and still no luck, so presumed it was the drive.

However, if I swap bay 2 to bay 1 (i.e. the HDD which was in bay 2 into bay 1), it loads fine, and loads the contents of that drive (I can tell it's the second drive as it's a bit out of date, since it hasn't been kept in sync since the 'failure'.

Putting the HDD which was in Bay 1 into Bay 2 results in this drive not loading.

So, it's pointing towards an issue with the actual bay slot rather than the physical HDD itself.

Any ideas or pointers as to where to from here? or does the whole readynas need replacing?

Thanks
Rob

2 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    If the issue is the disk slot, then I think you'd need to RMA the unit.

    Contact Netgear Support (support.netgear.com) using the email option. If you are the original purchaser you should still be under warranty (which is 3 years).

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