Hi Ive had my Disk 1 show a error of 'Dead' in System --> Info window so I have replace with a Seagate ST31000524AS drive. Problem I have is Im not sure its synchronizing as I still see the same messagein the System --> Info window and on the front of the device the blue light is flashing on disk 1.Ive attached a snap shot of the message. Is there anywhere in the web portal that shows me its working? ThanksPlucky

There should be some messages in the log when the NAS detected the disk insertion and then started to resync. If you aren't seeing those, try removing the new disk and then restart the NAS. Then reinsert the new disk, and see if that works. Sometimes when a drive fails the NAS disk drivers will declare the SATA port as down. In those cases the disk replacement isn't detected.

Hi StephenB Thanks for replying It looks like its rebuilt disk 1 but now is telling me disk 2 could be faulty but the status for disk 2 is OK.Disk 1 is showing a yelow circle with a red cross through it and status is inactive.

What are you seeing in the log?

Ive tried to attach a snap shot of the log as well. Info Disk 1 ST31000524AS 931 GB (36 °C / 96 °F, Write-cache On). Status: Spare inactive Disk 2 ST31000524AS 931 GB (35 °C / 95 °F, Write-cache On). Status: OK Fan SYS 744 RPM Temperature 35 °C / 95 °F UPS Not Present Logs Download Logs Clear Logs Sat Dec 16 06:51:55 PST 2017 Detected increasing ATA errors on disk 2[ST31000524AS, 6VPGYZ8V] 162 times in the past 30 days. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.Sat Dec 16 06:51:44 PST 2017 System is up.Sat Dec 16 06:51:35 PST 2017 ATA error count has increased in the last day.Disk 2:Previous count: 36Current count: 161Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.Sat Dec 16 06:50:37 PST 2017 Your ReadyNAS device has been updated with a new firmware image. (5.3.13)Sat Dec 16 06:50:29 PST 2017 Successfully upgraded ReadyNAS Photos II addon package (version: 1.0.6 --> 1.0.6)Sat Dec 16 06:39:45 PST 2017 Volume scan found and corrected errors.Sat Dec 16 05:44:16 PST 2017 Alert test message has been sent.Sat Dec 16 05:44:02 PST 2017 Alert settings saved.Sat Dec 16 05:44:02 PST 2017 Alert contact(s) saved.Sat Dec 16 05:43:58 PST 2017 Alert test message has been s

There's no sign that it rebuilt disk 1 (or synced it to disk 2). Maybe try removing disk 1, then reinserting it (with the NAS running).

Forum Discussion

Plucky

Aspirant

Dec 15, 2017

ReadyNAS Duo v2 - Replacement HD

Ive had my Disk 1 show a error of 'Dead' in System --> Info window so I have replace with a

Seagate ST31000524AS drive. Problem I have is Im not sure its synchronizing as I still see the same message

in the System --> Info window and on the front of the device the blue light is flashing on disk 1.

Ive attached a snap shot of the message.

Is there anywhere in the web portal that shows me its working?

Thanks

Plucky

Installation & Upgrade

21 Replies

StephenB
Guru
Dec 15, 2017
There should be some messages in the log when the NAS detected the disk insertion and then started to resync.

If you aren't seeing those, try removing the new disk and then restart the NAS. Then reinsert the new disk, and see if that works.

Sometimes when a drive fails the NAS disk drivers will declare the SATA port as down. In those cases the disk replacement isn't detected.
- Plucky
  Aspirant
  Dec 15, 2017
  Hi StephenB
  
  Thanks for replying
  
  It looks like its rebuilt disk 1 but now is telling me disk 2 could be faulty but the status for disk 2 is OK.
  Disk 1 is showing a yelow circle with a red cross through it and status is inactive.
  - StephenB
    Guru
    Dec 15, 2017
    What are you seeing in the log?