NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SimonM1
Mar 13, 2015Aspirant
ReadyNAS NV+ Died - Recover Data? #24845419
Hi,
I've got a ReadyNAS NV+ (RND4000v3) which I had to power down to move last night. It shut down normally (or so it appeared), but now will not power on. I suspect it's a PSU failure but can't be sure. Given the age of the chassis and disks I was thinking about replacing it anyway so have just bought a new 314, but I need to work out how to get the data off the old device. The important stuff is already backed up to another external HDD so I don't think I'll have lost anything too serious, but I'd like to recover a number of files which I haven't backed up.
I'm thinking of buying a second hand NV+ and putting the old disks in the "new" chassis for purpose of copying the data onto the 314 when it arrives... I know there are a number of hardware variants to the NV+ and I'm wondering if there are any obvious issues with what I'm proposing? I'm unlikely to know for sure which hardware variant of NV+ would arrive if I go for this option, so does anyone know if my (presumably) working disks from my RND4000v3 will "just work" in any other variant?
Many thanks in advance!
Simon
I've got a ReadyNAS NV+ (RND4000v3) which I had to power down to move last night. It shut down normally (or so it appeared), but now will not power on. I suspect it's a PSU failure but can't be sure. Given the age of the chassis and disks I was thinking about replacing it anyway so have just bought a new 314, but I need to work out how to get the data off the old device. The important stuff is already backed up to another external HDD so I don't think I'll have lost anything too serious, but I'd like to recover a number of files which I haven't backed up.
I'm thinking of buying a second hand NV+ and putting the old disks in the "new" chassis for purpose of copying the data onto the 314 when it arrives... I know there are a number of hardware variants to the NV+ and I'm wondering if there are any obvious issues with what I'm proposing? I'm unlikely to know for sure which hardware variant of NV+ would arrive if I go for this option, so does anyone know if my (presumably) working disks from my RND4000v3 will "just work" in any other variant?
Many thanks in advance!
Simon
5 Replies
- mdgm-ntgrNETGEAR Employee RetiredYou have a NV+ v1 hardware revision 3: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
For recovering data using the 314 you would need some assistance as the RAID format we use on the 314 is different. You could open a support case. Depending on the state of your array and volume there may be a charge for the recovery attempt.
Do you recall whether you were using X-RAID or Flex-RAID?
Your NV+ disks could be migrated to another v1, but not to a v2. - SimonM1AspirantThanks mdgm...
The NV+ was using X-RAID (4 x 2TB disks). I'm not proposing to put the NV+ disks in the 314, but rather build the 314 from "scratch" using new disks and (potentially) buy a second hand NV+ to access my existing disks and copy the data off over the network...
If I understand you right, there are no fundamental incompatibilities between any of the (3?) hardware revisions of the NV+ v1 (providing I don't end up with an NV+ v2)?
Simon - mdgm-ntgrNETGEAR Employee RetiredThe NV+ v1 hardware revision 1, NV+ v1 hardware revision 2 and NV+ hardware revision 3 have only minor hardware differences between them.
The NV+ v2 is a completely different product.
Best in my view to put a spare disk (not from your array) in the replacement, make sure the firmware is at least as new as what you were running (and if not upgrade, then verify the update is successful), then power down, remove the spare disk and migrate your disks across. - SimonM1AspirantThanks - that's really helpful :D
I'll give it a go! - mdgm-ntgrNETGEAR Employee RetiredBest to do a fan recalibration under Status > Health after the migration.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!