NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
smokeisbad
May 16, 2015Aspirant
ReadyNAS NV+ inaccessible hard drives
Hi,
I'm using a ReadyNAS NV+ for several years now and I never experienced any problems at all.
4 days ago, I rebooted my nas and suddenly I wasn't able to access it from my PC.
I launched Raidar to check what was going on and that's what I got :

I tried to update the ReadyNas firmware using the USB Boot setup but nothing changed.
I ran the Extended Test of the WD Digital Data LifeGuard Diagnostics on each of the hard drives and everything is fine.
According to several forums the problem is about TLER and RAID.
I read a lot of stuff about TLER removal (using wdtler utility) but people disagree a lot and I don't want to try something crazy and lost my data...
So I decided to give it a shot and try to ask some help here, I hope we'll be able to find a fix.
Thanks for your help and have a nice day!
More informations :
HDDs : Western Digital Caviar Green WD20EARS-00MVWB0 2TB (I know they're not on the netgear compatibility list)
I'm using a ReadyNAS NV+ for several years now and I never experienced any problems at all.
4 days ago, I rebooted my nas and suddenly I wasn't able to access it from my PC.
I launched Raidar to check what was going on and that's what I got :

I tried to update the ReadyNas firmware using the USB Boot setup but nothing changed.
I ran the Extended Test of the WD Digital Data LifeGuard Diagnostics on each of the hard drives and everything is fine.
According to several forums the problem is about TLER and RAID.
I read a lot of stuff about TLER removal (using wdtler utility) but people disagree a lot and I don't want to try something crazy and lost my data...
So I decided to give it a shot and try to ask some help here, I hope we'll be able to find a fix.
Thanks for your help and have a nice day!
More informations :
HDDs : Western Digital Caviar Green WD20EARS-00MVWB0 2TB (I know they're not on the netgear compatibility list)
15 Replies
Replies have been turned off for this discussion
- vandermerweMasterMdgm, explanation as expected. Is there a solution ( at least a complex one that does not require a backup)?
- mdgm-ntgrNETGEAR Employee RetiredThe 2GB OS partition was full. daemon.log and syslog had grown to huge sizes.
# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/hdc1 1.9G 2.0G 128k 100% /
# du -csh /var/log/* | grep M\|G
13M /var/log/LeafP2P.log
719M /var/log/daemon.log
1.5M /var/log/frontview
28M /var/log/messages
747M /var/log/syslog
1.5G total - mdgm-ntgrNETGEAR Employee Retiredsmokeisbad confirmed that it is fixed.
- vandermerweMasterAny idea why a factory reset with a spare drive failed?
- mdgm-ntgrNETGEAR Employee RetiredNot sure on that.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!