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Forum Discussion
ReadyNAS OS 6.2 Communication error
Hello,
We purchased the ReadyNAS OS 6.2 and when I try and set-up the storage system, it gives me an error that states "ReadyCloud temporarily lost communication with your storage system". It did work yesterday, and I got to the page that stated to click the backup button, however, it didn't work and now I continue to have this error message that pops-up. We've connected the storage server with to our adapter and I'm just hitting a wall. Please advise if you can assist with this issue.
Thanks,
Jennifer
6 Replies
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You could try logging in to the local web admin page and updating to ReadyNAS OS 6.5.2
Hello JenniferK,
When 6.5.0 was released, users need to update to that version as ReadyCloud has been disabled for older firmware versions. Since 6.5.2 is now available, it is best you update to it as mentioned by mdgm. Please see released notes first of 6.5.2.
Welcome to the community!
Regards,
Hello JenniferK,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,Thanks, JennC.
I was able to get Netgear running.
Best,
Jennifer
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