NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS Password re-set failure
Hi
I have gone to the https://<readyNAS-URL>/password_recovery/
I added the correct URL for the device
I put in the correct email address
I answered the security question
...
Welcome to the Community!
I would assume that you have setup the correct Recovery Email address when you have enabled password recovery.
If you have entered the same email address it should have been sent to that Email. How long was it when you tried to recover? Have you tried using a different browser when doing the recovery?
If you did tried it several times already, I think the best advise would be to perform OS-Reinstall on the NV+. See Accessing NV+ Boot menu
Hope this helps!
Regards
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
