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Kenn's avatar
Kenn
Aspirant
Sep 04, 2017

Readynas Pro 2

I have a Readynas Pro 2 which I did an upgrade on but now I cannot access the admin web page. The shares are still accessibly and I can ssh to it. Raidar connects and shows firmware 6.8.0. but apache doesn't seem to be running.

 

Any ideas on how to solve this would be very welcome.

 

Thanks

Kenn

8 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello Kenn,

     

    It does appear that after firmware upgrade the admin page is no longer accessible and apache servie is not running. The apache service need to be restarted for the admin page to work, the process will be done on the backend. We may need to seek assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. 

     

    Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.


    Welcome to the community!
     
    Regards,
    Marty_M 
    NETGEAR Community Team

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