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Forum Discussion
wolfie111
Dec 20, 2021Guide
ReadyNAS Pro 516 No Volume Exists
Hi,
Hope someone out there can help. Its been awhile since I needed community support for my unit. When I recently realized the unit could not be accessed, i soft reset and the interface shows "No Volume Exists". No shares, etc. Tried re-boot, shut down, etc., nothing. What next?
Many thanks!
10 Replies
- SandsharkSensei
First off, do you have a 516 (native OS6 unit) or Ultra6 (originally ran OS4.2.x, but you may have updated to OS6, so let us know which it is)? Your messages states both.
What does RAIDar show? Do you see any progress messages before you get to "no volumes"?
- Hi Sandshark,
Thanks for checking in. Sorry about the confusion, it is a 516, native OS6. I originally had an Ultra6 that was replaced by the manufacturer with the newer version.
I did originally see a message in RAIDar about needing to remove Disks #1,2,3 (all my disks, 2x4TB, 1x2TB if I remember correctly, WD40EFRX) but it no longer appears. It asked to update firmware for a hotfix, which I did, but it couldn't communicate with the hardware and still asks.to.uodaye to 6.10.6. It seems the message may have disappeared since.Hi Sandshark,
Now I'm able to see that messaage again, "Remove Inactive Volumes to use the disk. #1,2,3".
The volumes show 0 space, yet also no shares, etc. I'm at a complete loss. Tempted to remove and all three drives and try to re-index? But I wont do anything without advice from you experts out there. Hoping to recover all that data. I do have a backup USB-connected drive, but only a portion of my data is there.
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