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ReadyNAS Pro 6 suddenly in reboot loop.... dead?
I have an old ReadyNAS Pro 6 that's been working perfect for ages. Then, today, while writing some files to it, it suddenly died on the network. A few minutes later it came back, I logged in and saw NOTHING in the logs, except that the system had rebooted, and the drives were in resync. No errors shown on the drives whatsoever (I also checked each SMART report looking for less common errors).
So that lasted a little while, but a few hours later I try to access it and there's nothing on the network. Going to to unit itself, and it's doing this:
* Fans come on at high speed.
* Screen comes on with logo.
* Dots progress along the bottom of the screen.
* 6 drive bay boxes display one by one on the screen.
* The word booting appears
* Fans slow down
* Sometimes, the drive numbers will start filling in (1, 2, 3, 4, etc.)
* Either before that happens or during it, the system will go dead, fans totally off, and then it comes back up again and repeats.
Any idea what's wrong? I suspect it rebooted once after that first reboot, as I got a mysterious duplicate "upgrade available" email, but then since then I think it's been rebooting constantly and has never properly initiailized.
Okay, so my power supply finally arrived (guaranteed Sunday from Amazon's own delivery service, but didn't come until Tuesday - grrr!)
I purchased the Thermaltake Toughpower SFX 450W.
First, it works! Got it installed (more on that below), pressed the power button... and all 6 drives initialized, it booted up, and it's currently in resync (due to all the crashes). Not hooked up to network yet (will take it down to my network room and its bonded connections in a couple hours, have something else to do first) so I haven't checked the web interface.
Second - I wouldn't recommend this power supply for the Readynas. I bought it primarily because it was available same day delivery, but also because it's 450w, 80 plus gold certified, modular, has a 7 year warranty, and uses Japanese capacitors. Sounds great, right?
And yet it doesn't fit that well. It has to be installed "backwards" (power supply input on the opposite side of the case as the original, but thankfully the wiring harness has enough slack to accomodate), otherwise the cooling fan is INSIDE the case and the rear case fan hits the modular connectors. Installed the other way, the cooling fan is offset and about 1/3 blocked by the chassis (although airflow is probably adequate). Also, the modular cables are NOT sleeved; they're ribbon style which really isn't ideal. Finally, it does require a 24-pin extension (3-4" would be enough) and as there's only 2 Molex, a SATA to Molex adapter.
I'll keep an eye on the temps for a bit, but otherwise I hope this will keep it going a while longer.
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Hi Sunfox1
Welcome to the Community!
Were you able to perform a full backup? This is very important as to protect your data. Also, if you were able to download the full logs you send it to me through PM sharing a link to download via Gdrive would be best.
What firmware are you in?
It might be possible that PSU is the problem or worst the Chassis itself, we still need to check if there's any issue within the FS or the disks.
Here's a thread that might interest you if PSU needs to be replaced.
If you have full backup I would to make sure you are on the latest FW and then perform a Factory reset and restore data from your backup. If it really is a hardware issue then it might be the best time to purchase an upgrade.
Hope this helps!
Regards
- There’s no backup (it’s not mission critical data) but to be sure, It would be much easier not to lose it.
Reading up on the power supplies on these, I’m thinking that’s the most likely culprit at this moment. It hasn’t completely failed, but I think after 7 years of running continuous something went and it can’t supply high enough current for everything at load any more (ie reading from 6 disks).
Certainly that’s the easiest thing to test first. I can’t find the Seasonic anywhere in Canada, but I’ve ordered an appropriate SFX supply (450w this time) with 3 molex plus 24-pin extender.
Sorry, no logs. I did peek into them and didn’t see anything amiss, so didn’t save them, but now it won’t even come close to trying to boot.
Firmware is 4.2.something. Maybe .30? I know I updated it not too long ago, and the upgrade email was offering 4.2.31.
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