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Forum Discussion
Readynas Pro Business Volume dead
Except for the occasional hang while scrubbing the disk, my Readynas Pro Business Edition has been working fine for several years.
Radiator 4.2.25
4 x 2GB WD RE4 HDD
X-Raid 2
All that changed recently when every backup failed.
When I wend to check the Readynas via Frontview I found that ALL HDDs were dead as was the volume. Once I rebooted the Readynas the disk icon at the bottom was now green (no popup) but the volume is still dead.
I never received any emails showing HDD errors, or any type of error other than backup failures.
I don't think the backup failure is the root cause of the issue.
Interesting thing is that I can still access some(?) of the shares some of the time(?) via a PC - at least right now I can but not sure how long that will last.
I'm not panicking too bad as most, if not all, of my critical data is backed up to a PRO2 but there are some shares that were not due to the limited space on the PRO2 - I'm working on backing those up to a new RN102 right now.
I do want to figure out where the failure has occurred. Is it the HDDs? Is it a s/w bug? Is it a NAS h/w issue?
Any tip on non-destructively debugging this would be we welcomed.
Thanks
Paul
Radiator 4.2.25
4 x 2GB WD RE4 HDD
X-Raid 2
All that changed recently when every backup failed.
When I wend to check the Readynas via Frontview I found that ALL HDDs were dead as was the volume. Once I rebooted the Readynas the disk icon at the bottom was now green (no popup) but the volume is still dead.
I never received any emails showing HDD errors, or any type of error other than backup failures.
I don't think the backup failure is the root cause of the issue.
Interesting thing is that I can still access some(?) of the shares some of the time(?) via a PC - at least right now I can but not sure how long that will last.
I'm not panicking too bad as most, if not all, of my critical data is backed up to a PRO2 but there are some shares that were not due to the limited space on the PRO2 - I'm working on backing those up to a new RN102 right now.
I do want to figure out where the failure has occurred. Is it the HDDs? Is it a s/w bug? Is it a NAS h/w issue?
Any tip on non-destructively debugging this would be we welcomed.
Thanks
Paul
5 Replies
Replies have been turned off for this discussion
- Contact support. You can do this online. See support.netgear.com
- Obviously don't debug (and avoid restarts/reboots) until after the backup finishes. I agree that contacting support the best option.
- I'll contact support later today. Great news is that the unit is still under warranty :-)
Then support is certainly the way to go. Complete the backups before going into their tech support mode though.the_scotsman wrote: I'll contact support later today. Great news is that the unit is still under warranty :-) - I'm going through everything I have access to and ensuring I have a backup and that the backup is complete.
Probably tomorrow before I will complete this.
Thanks
Paul
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