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JosephAE's avatar
JosephAE
Aspirant
May 03, 2025

ReadyNAS Pro Won't Power Up After Sitting Idle For Long Period - Power Supply Good

I have ReadyNAS Pro model RNDP6350-100NAS.  After sitting idle for some months I tried to power it up.  Nothing, power supply fan didn't even run.

 

I then took all of the disks out of the NAS.  I pulled the 24-pin cable connector off the board.  Then connected the green wire in the harness to ground.  This enabled the power supply.  Power supply fan ran and all voltages at the other connectors measured correctly.  I reconnected all of the connectors and tried to again power up the NAS.  Nothing again, power supply fan didn't even run.  Voltage of coin battery is good.

 

Any suggestions as what to try next?

8 Replies


  • JosephAE wrote:

    Then connected the green wire in the harness to ground.  This enabled the power supply.  Power supply fan ran and all voltages at the other connectors measured correctly.  


    Hopefully Sandshark will comment.  But I think the PSU has failed (and that your test didn't show that because you weren't testing the supply under load).

    • JosephAE's avatar
      JosephAE
      Aspirant

      Thanks, I'll look into that.

       

      Without doing any harm.  With the disks out and the 24-pin connector attached to the motherboard.  Can I connect pins 4 & 5 (green & black wires) to manually start up the power supply and then measure the voltages?

      • Sandshark's avatar
        Sandshark
        Sensei

        JosephAE wrote:

        Thanks, I'll look into that.

         

        Without doing any harm.  With the disks out and the 24-pin connector attached to the motherboard.  Can I connect pins 4 & 5 (green & black wires) to manually start up the power supply and then measure the voltages?


        You can, but the drives are a big part of the load, so it won't be comprehensive.  But it's better than completely unloaded.

         

        Did you try powering it on with the button with the drives removed?

        When the NAS was "idle", was it plugged in and the rear switch on?  If so, was it in a potentially hot environment?

         

        I suspect your problem is with the power-on circuit, especially if you did have it plugged in during the idle time and more especially if it could have gotten warm.  One big part of that power-on circuit is the +5VSB (5 volt standby) power which is on whenever the unit is plugged in and the switch is on.  So those circuits remain powered and are susceptible to wear and damage even when the NAS is "off".  That's the most common power supply failure in a ReadyNAS.

         

        If you can't turn it on with the button and you can by grounding the green wire, then the power-on circuit is almost certainly where the problem lies.  If it has no Ethernet activity light when powered that way, then the +5VSB of the supply is the likely issue (the Ethernet circuit is also powered by it so WoL works).

         

        Do you have a "spare" ATX supply?  You can plug it in externally and see if that fixes it before you invest in a replacement supply.

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