NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
miogpsrocks
Sep 20, 2019Tutor
Readynas turns on but nothing on screen and can't access it on my PC
Readynas turns on but nothing on screen and can't access it on my PC. Is there like a way to start it safe mode or something. Recently we had a power outage and it may have shutoff in a harsh wa...
StephenB
Sep 20, 2019Guru - Experienced User
What model ReadyNAS?
FWIW, it sounds like the power supply to me.
- miogpsrocksSep 20, 2019Tutor
Readynas Pro Pioneer Edition 6-drive system. I'm not sure if there is a way to get more information from the web based admin screen or the raidiator software.
I went out to dinner and return several hours later and the system eventually came online. Its now recognized by raidiator, web admin screen and I can access the file however the screen on the unit itself still refuses to turn on when I push the power button.
I have another one of these units and when I hit the power button, the screen lights up with information.
What trouble shooting methods should we try. Should I get a volt meter and test the power supply? Do you think I should transfer the data to another machine?
Thanks.
- StephenBSep 21, 2019Guru - Experienced User
miogpsrocks wrote:
I went out to dinner and return several hours later and the system eventually came online. Its now recognized by raidiator, web admin screen and I can access the file however the screen on the unit itself still refuses to turn on when I push the power button.
That changes things - I'm thinking it's not the supply.
You should look through the log zip file, and see if you can find anything unusual about the startup - it shouldn't have taken hours.
miogpsrocks wrote:
Do you think I should transfer the data to another machine?
Well, of course you should have a backup. But without more info, I don't know if the data is unusually at risk. The problem might be with the display circuitry for example (or cabling to the display).
- SandsharkSep 21, 2019Sensei
Taking a long time to boot could be a sign of a weak power supply -- it finally just got "over the hump" of the inrush and booted. Once booted, it takes a lot less current, so caould keep running. But the display does not use a unique voltage you wouldn't need for something else, and isn't what I'd expect to be the first to go due to a power surge. So that points elsewhere.
Did the display light at any point when it booted? Don''t try again just yet to find out if you weren't watching at the time, it may not boot again. The power-on circuit, wjihc reads the button, does use a unique power not used by most of the rest of the NAS: +5VSB. The NIC shares that, so it's a long shot you can see the NAS on the network but the button doesn't work. But maybe the +5VSB (which is always on, even with the NAS "off") took a "hit" and damaged the button circuit. Since the NAS will come on when power comes on, even without the button, that could still be it.
Are you sure the display was still working before this event? I personally rarely look at the displays, as the NAS are in another room, and it coiuld be some time before I noticed one was dead. If your display may have already been dead, then that may change things in determining a cause.
I think a look at the logs by a Netgear mod might help.
Whatever it turns out to be, you will likely be glad you took this opportunity to update your backup. So, I recommend you do.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!