Hi All:I hope someone could help me with my Ultra 2 plus. I got this used NAS from CL and hope to use it for backup and streamming music/movie to my hometheater mediaplayer. The previous owner swears up and down that it is in working condition before he sold it to me. I'm testing with two new sets of HD, both are on the list of approved HD, the WD Back 1TB and the Seagate Constellation 1.5TB. The NAS would power up and test the HD and during these steps, I can see the nas in Raidar and ping the NAS using cmd commands and it has IP address of 192.168.1.22. However, as soon as the NAS is done with the disc testing then it would disappear from the Raidar and network. I can't no longer ping it anymore, it just gone! I have reset the Nas to factory default and reinstall OS, all is the same. it would be there at the beginning steps, but as soon as the OS installed or disc created then it gone! I can't get to frontview to do anything. My system is Windows 10, the NAS is connect via ethenet cable to Verizon Fios router.

The firmware on the flash was indeed corrupt. This problem is only seen in some cases when doing a factory default. Your system had no data on it and should be fixed now and doing another factory default.

Hi btran33, Welcome to the community! Was it the same case if you will do a direct connection? Does the ReadyNAS IP address matches your network IP address? Kind regards, BrianL NETGEAR Community Team

HI Brian: So Sorry, but I'm so new to this NAS and really have limitted Computer/network skill. Can you show me how to do the direct connection? as of IP address, yes it has the same IP address as my network IP when I'm able to ping it, just for a quick moment when it's set up the disks. But then it would just gone from the network! very weird! One mininute it's there then it just gone! the network lights is still blinking and fans runing, both driver lights is on, but I can't ping it or find it on the network!thanksbt

Brian linked to the direct connect procedure here: http://kb.netgear.com/app/answers/detail/a_id/21414/~/how-do-i-direct-connect-between-readynas-and-pc%2Fmac%3F If you are using dhcp/automatic IP address assignment in the NAS, you (a) directly connect the NAS ethernet cable to the PC (b) assign IP address 192.168.168.100, gateway address 192.168.168.1, and subnet mask 255.255.255.0 to the PC (a temporary static address). Then see if you can ping 192.168.168.168, and access https://192.168.168.168/admin If your NAS is using a static address (and you would have had to configure it that way) you (a) directly connect the NAS ethernet cable to the PC (b) assign IP address 192.168.1.2, gateway address 192.168.1.1, and subnet mask 255.255.255.0 to the PC (a temporary static address). Then see if you can ping 192.168.1.22, and access https://192.168.1.22/admin You might want to arrange for per-incident support.

Hi:I tried the direct connect the Nas to my computer yesterday follow your direction, but still can't ping or see the Nas in Raidar. I read on one of the post, can't seem to find it now, that someone had the same problem as mine and said that it's a firmware corrupted in flash memorry. Is there a way I can flash this ultra Nas with new firmware? I see the instruction for OS6 and for ARM system but not for X86 system. thanksbt

ReadyNAS Ultra 2 Plus can't find on Raidar/network

17 Replies

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BrianL2
NETGEAR Employee Retired
Dec 15, 2015
Hi btran33,

Welcome to the community!

Was it the same case if you will do a direct connection? Does the ReadyNAS IP address matches your network IP address?

Kind regards,

BrianL
NETGEAR Community Team
- btran33
  Aspirant
  Dec 17, 2015
  HI Brian: So Sorry, but I'm so new to this NAS and really have limitted Computer/network skill. Can you show me how to do the direct connection? as of IP address, yes it has the same IP address as my network IP when I'm able to ping it, just for a quick moment when it's set up the disks. But then it would just gone from the network! very weird! One mininute it's there then it just gone! the network lights is still blinking and fans runing, both driver lights is on, but I can't ping it or find it on the network!
  thanks
  bt
  - StephenB
    Guru - Experienced User
    Dec 17, 2015
    Brian linked to the direct connect procedure here: http://kb.netgear.com/app/answers/detail/a_id/21414/~/how-do-i-direct-connect-between-readynas-and-pc%2Fmac%3F
    
    If you are using dhcp/automatic IP address assignment in the NAS, you
    
    (a) directly connect the NAS ethernet cable to the PC
    
    (b) assign IP address 192.168.168.100, gateway address 192.168.168.1, and subnet mask 255.255.255.0 to the PC (a temporary static address).
    
    Then see if you can ping 192.168.168.168, and access https://192.168.168.168/admin
    
    If your NAS is using a static address (and you would have had to configure it that way) you
    
    (a) directly connect the NAS ethernet cable to the PC
    
    (b) assign IP address 192.168.1.2, gateway address 192.168.1.1, and subnet mask 255.255.255.0 to the PC (a temporary static address).
    
    Then see if you can ping 192.168.1.22, and access https://192.168.1.22/admin
    
    You might want to arrange for per-incident support.

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ReadyNAS Ultra 2 Plus can't find on Raidar/network

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