Forum Discussion

Tutor

Apr 17, 2017

Solved

ReadyNAS Ultra 4 and defect HD

Hi I have four Seagate st2000dl003-9vt166 2TB in my ReadyNAS Ultra 4, and one of these is dead. These Seagate disks can not be found no more. Can I use another Segate 2TB disk, example Seagate ...

Hard Disk

mdgm-ntgr
Apr 17, 2017
We'd recommend checking the compatibility list. On the compatibility list page you'd select Legacy then Ultra 4

mdgm-ntgr

NETGEAR Employee Retired

Apr 17, 2017

We'd recommend checking the compatibility list. On the compatibility list page you'd select Legacy then Ultra 4

fondy
Tutor
Apr 17, 2017
Thanks a lot, I will do that

Paal
- StephenB
  Guru - Experienced User
  Apr 17, 2017
  I recommend NAS-purposed drives -
  
  WD Red or Seagate Ironwolf
  
  WD Red Pro or Seagate Ironwolf Pro.
  
  I prefer Western Digital myself.
  
  No reason I can see to consider desktop drives now that reasonably-priced NAS-purposed drives are available.
fondy
Tutor
Apr 19, 2017
Hei, I replaced the defect drive with a new disk (Disk4). The status is Spare, but the status should be Resync?
- fondy
  Tutor
  Apr 19, 2017
  I have this Raid config:
  - StephenB
    Guru - Experienced User
    Apr 19, 2017
    disk 2 is also marked as spare.
    
    If you have backup (or are ok with data loss), the the simplest answer is to do a factory reset, rebuild the NAS, and restore the data from the backup.
    
    If you have no backup, then you probably should contact paid support (my.netgear.com). Per-incident support might be enough, though this might need data recovery (which is expensive).
    
    You could also try something like ReclaiMe on your own - also expensive, but you should be able to see what can be recovered before you buy.