NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS Ultra 6 Plus disconnects from network soon after booting.
Some weeks after upgrading to 6.10.7 firmware my ReadyNAS Ultra 6 Plus now disconnects within minutes after booting up. It makes it very difficult to administer and seemingly the only choice is to do a factory reset and rebuild it from scratch.
After power up it can be seen by Raidar and can be subsequently be administered using the setup button but after a minute or so the ReadyNAS is unreachable by all network means except the Netgear Switch (Managed Switch) says it's still connected at 1000M.
RNNerd2 wrote:
The amount of RAM is what was shipped. From the specs it's as you guessed 1GB.
However, the ReadyNAS's partner is a Business Pro Edition with 1GB which doesn't exhibit the same issue and is considerably more busy.
Still, I recommend upgrading the RAM to at least 2 GB as the next step. It's inexpensive and easy to do.
8 Replies
When you say it disconnects form the network, are the network LEDs still active and it's just not responding to even a ping, or are the LEDs out? Are you also experiencing any issues turning the unit on and off via the button?
How much memory is in your NAS? If it's still the original 1GB, you may be running out of memory. Since OS6.10.0, we have been recommending that those migrating legacy machines upgrade to at least 2GB, which is the minimum any Intel and OS6 based ReadyNAS has ever shipped with. While Netgear is watching memory use on the ARM units, which has resulted in removing some functions form units with minimal memory, they do not appear to be doing so with Intel based units, at least below the 2GB level,
Thanks SandShark,
The Network LED link LED remains on, Network Switch reports that it's still connected at 1000M.
No response to a ping but funnily enough the yellow activity light flickers a lot.
How did you guess that front panel power button will only detect hard cold turn offs?
The normal single click doesn't turn on the front panel display on after the NAS has stopped responding.
The amount of RAM is what was shipped. From the specs it's as you guessed 1GB.
However, the ReadyNAS's partner is a Business Pro Edition with 1GB which doesn't exhibit the same issue and is considerably more busy.
RNNerd2 wrote:
The amount of RAM is what was shipped. From the specs it's as you guessed 1GB.
However, the ReadyNAS's partner is a Business Pro Edition with 1GB which doesn't exhibit the same issue and is considerably more busy.
Still, I recommend upgrading the RAM to at least 2 GB as the next step. It's inexpensive and easy to do.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
